Service Advisor

Mesquite Kia; Mesquite (TX); On-site; USD 42,000 - 76,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

PTO

401(k) Plan

Life Insurance

Disability Insurance

Job summary

Mesquite Kia is seeking an experienced automotive service advisor to join our on-site Mesquite, TX dealership. You will communicate with customers, estimate repairs, inspect vehicles, and develop service plans to meet needs while driving sales.

Requires 2+ years in automotive service, knowledge of automotive systems, familiarity with DMS, and a valid driver's license. We offer Total Rewards and a schedule that includes evenings, weekends, and holidays to match peak demand.

Qualifications

• 2+ years in automotive service environment.
• Strong knowledge of automotive systems and repair procedures.
• Familiarity with dealership management systems (DMS) and software.
• Basic computer skills.
• Valid driver's license in your state.

Responsibilities

• Communicate with customers to understand service needs and provide accurate estimates for repairs.
• Inspect vehicles to identify necessary repairs and maintenance, and document findings.
• Develop and implement service plans to meet customer needs and increase sales.
• Manage workflow and prioritize tasks to meet deadlines and ensure timely completion of services.
• Maintain accurate records of customer interactions, service plans, and repair orders.

Skills

Automotive knowledge

DMS familiarity

Basic computer skills

Communication skills

Driver's license

Tools

DMS software

Job description

Dealership:L0453 Mesquite KiaMesquite KiaPut your career in drive and apply today!Pay: Commission, based on performanceSchedule: This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods and key opportunities for maximizing earnings.Reports to: Service ManagerWorkplace: Onsite - Mesquite, TXWhy Join Our Team?Join a team that values relationships, rewards performance, and supports your long-term success. At Mesquite Kia, you'll have the opportunity to build lasting customer connections in a growing dealership backed by Lithia & Driveway, one of the largest automotive retailers in North America. We invest in your future with ongoing training, career advancement opportunities, and industry-leading Total Rewards designed to support you and your family.What You'll DoCommunicate with customers to understand their service needs and provide accurate estimates for repairs and maintenance.Inspect vehicles to identify necessary repairs and maintenance, and document findings.Develop and implement service plans to meet customer needs and increase sales.Manage workflow and prioritize tasks to meet deadlines and ensure timely completion of services.Maintain accurate records of customer interactions, service plans, and repair orders.What You'll BringYou'll have 2+ years of experience in an automotive service environment.Strong knowledge of automotive systems and repair procedures.Familiarity with dealership management systems (DMS) and other software applications.Basic computer skillsAcceptable driving record and a valid driver's license in your state of residenceTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.