Service Advisor

Lithia Motors; Las Vegas (NV); On-site; USD 78,000 - 134,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Holidays & PTO

Disability

Life Insurance

401(k) Plan

Vehicle Discounts

Wellness Programs

Lithia Learning Center

Job summary

Sahara CDR, part of Lithia & Driveway, is hiring a Service Advisor in Las Vegas, NV. You will initiate automotive services, verify warranty coverage, and maintain customer records while communicating with technicians and customers to ensure clear service needs.

This role offers strong earning potential with a monthly pay range of $7,000 to $12,000, plus comprehensive benefits and a team-focused culture. A background in service advisory or automotive tech is preferred, along with a valid driver's

Qualifications

• Previous Service Advisor experience preferred.
• Experience as an automotive technician is a plus.
• Must have a valid driver's license and acceptable driving record.

Responsibilities

• Initiate automotive services and repairs by identifying performance problems and service requests.
• Verify warranty and service contract coverage; maintain customer records.
• Develop estimates by costing materials, supplies, and labor; present to customers.

Skills

Customer service

Communication

Team player

Basic automotive knowledge

Job description

Dealership: L0517 Sahara Chrysler Dodge Ram Sahara CDR

Now Hiring Service Advisor:

Pay: $7,000-$12,000 per month

Schedule: Shop Hours Monday-Friday 7am-6pm, Saturday 7am-2pm. Role requires flexible schedule with 1 day off during the week and all Sundays off.

Put your career in drive.

Why Join Our Team?

At Sahara CDR, we're building careers, not filling roles.

If you're an advisor who wants consistent work, strong earning potential, and a team that supports your growth—you'll fit right in.

Will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; Verify warranty and service contract coverage and maintaining customer records.

Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

Communicate additional repair and service needs to the customer based on vehicle inspection.

Administer the manufacturer warranty for qualifying vehicle repairs.

Keeping customer informed of service specials, completion times and service expenses.

What You'll Bring

• Previous Service Advisor experience, preferred.
• Prior experience as an automotive technician a plus.
• A team player who is focused on providing exemplary customer service.
• Basic mechanical understanding of an automobile.
• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!