Service Advisor

Camping World; DeForest (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player seeks a motivated Service Advisor to enhance customer experiences and drive sales. In this dynamic role, you will engage directly with customers, assess their needs, and provide timely updates on service progress. Your ability to suggest add-on sales will not only increase customer satisfaction but also contribute to your earnings potential through a commission-driven pay plan. Join a vibrant team where your passion for service and the camping lifestyle can shine, and enjoy comprehensive benefits as part of a full-time position.

Benefits

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Discounts

Parental Leave

Tuition Reimbursement

On-the-Job Training

Medical Coverage

Dental Coverage

Qualifications

• Minimum of one year of service experience preferred.
• Excellent organization and follow-up skills required.

Responsibilities

• Initiate and process repair service requests.
• Keep customers informed of work progress.
• Provide price estimates for installations.

Skills

Service Experience

Organizational Skills

Customer Service

Internet Search Skills

Communication Skills

Education

High School Diploma

Job description

Join to apply for the Service Advisor role at Camping World.

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor, you will primarily be responsible for initiating and processing repair service requests, providing administrative support to the Service Department, and keeping customers informed of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, and a commission-driven pay plan.

What You'll Do

1. Determine specialized product needs and services by working directly with customers.
2. Suggest add-on sales to increase average transactions.
3. Provide price estimates for designated installations prior to scheduling appointments.
4. Keep customers apprised of work progress.

What You’ll Need To Have For The Role

1. A minimum of one year of service experience is preferred.
2. Previous RV product or camping lifestyle experience.
3. Ability to work daily on a computer and perform internet searches as needed.
4. Excellent organization and follow-up skills.
5. The ability to follow department procedures and policies.
6. Valid driver's license.
7. May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
8. Prolonged periods of standing, stooping, crawling, and bending.

General Compensation Disclosure

The pay range considers factors such as skill sets, experience, training, licensure, certifications, and organizational needs. The estimated annual variable compensation range is $25,000 - $35,000. This position is also eligible for benefits including Paid Time Off, 401(k), Employee Assistance Program, roadside assistance, discounts, parental leave, tuition reimbursement, and on-the-job training. Full-time employees are offered medical, dental, and vision coverage; part-time employees have access to dental and vision benefits. For more information, visit: www.mycampingworldbenefits.com.

Camping World is an equal opportunity employer, committed to diversity and inclusion in the workplace, and does not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or other protected categories.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Retail

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