Service Advisor

Antwerpenvw; Columbia (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive dealership is seeking an Automotive Service Advisor to join their team. The ideal candidate will have excellent customer service and communication skills, with a strong desire to meet customer needs. This role includes developing relationships with clients and managing service expectations.

Benefits

Sundays Off

Competitive Pay

Aggressive Pay Plan with No Caps

Room for Advancement and Career Growth

Sales Training and Certification Program

Medical/Dental/Vision Insurance

401K

Qualifications

• 2 years of previous Service Advisor experience preferred.
• Excellent customer service skills are a MUST.
• Clean driving record and valid driver’s license.

Responsibilities

• Understand customers’ problems and arrange for appropriate service.
• Set and manage expectations for service delivery with customers and mechanics.
• Keep customers updated on repair needs and completion times.

Skills

Customer service

Communication

Sales training

Tools

Reynolds and Reynolds

Job description

AUTOMOTIVE SERVICE ADVISOR

Dealership: Antwerpen Hyundai of Clarksville, 12440 Auto Dr, Clarksville

Job Type: Full-Time

NOW HIRING! Experienced Service Advisors who would like to write service and join our team at our Hyundai Dealership in the Columbia Auto Park. Qualified applicants must have excellent communication skills and enjoy taking care of customers.

Job Summary

We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks include developing client relationships and providing product solutions that meet our customer's needs.

Benefits

• Sundays Off
• Competitive Pay
• Aggressive Pay Plan with No Caps
• Room for Advancement and Career Growth
• Sales Training and Certification Program
• Medical/Dental/Vision Insurance
• 401K

Requirements

• Excellent customer service skills are a MUST
• Previous Service Advisor experience required – 2 years preferred
• Reynolds and Reynolds experience highly preferred
• Clean driving record and valid driver’s license
• Self-starter mentality and ambitious spirit preferred
• Professional, groomed personal appearance
• Willingness to learn new products and improve

Job Duties

• Understand customers’ problems and arrange for appropriate service
• Prioritize required services and offer options
• Set and manage expectations for service delivery with customers and mechanics
• Keep customers updated on repair needs and completion times