Service Advisor

Journey Auto Repair

Andover (MA)

On-site

USD 75,000 - 105,000

Full time

14 days+

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Benefits offered by this job

$75,000–$120,000+/year (base + commissions)

401(k) W/ Match

Dental, Vision, Life & Disability Insurance

Paid Training & Professional Development

Employee Discounts

Team Events (Summer BBQ, Top Golf, etc.)

Freedom to lead and grow

Job summary

Journey Auto Repair in Andover, Massachusetts is looking for an experienced B2C salesperson. This full-time role involves consultative sales to help customers understand their vehicle needs. You'll enjoy high commissions, a supportive work environment, and benefits including 401(k) matching and no weekend work. With a strong focus on people and community impact, you'll be part of a mission-driven team that prioritizes ownership and growth.

Qualifications

3+ years in B2C sales (auto, luxury retail, real estate, fitness, furniture, etc.).
Confident, professional communicator.
Self-starter with a high emotional IQ.
Comfortable with technology and fast-paced environments.

Responsibilities

Greet customers with warmth and professionalism.
Educate customers on findings and recommended services.
Handle inbound leads and walk-ins with urgency.
Collaborate with technicians for efficient workflow.
Close high-value repair orders with transparency.

Skills

B2C sales

Professional communication

Emotional intelligence

Technology comfortable

Job description

Pay

$75,000.00 - $105,000.00 per year

You’ve Crushed Big-Ticket B2C Sales Before—Now It’s Time for Something Better.

You're not just good with people—you read them. You know how to uncover pain points, communicate value, and build trust quickly. You’ve sold products or services where one conversation can be worth thousands—and you know how to deliver. You’ve thrived in fast-paced, customer-first environments and probably made someone else a lot of money.

But… maybe something’s missing. Maybe you're tired of the pressure to "sell at any cost" or feeling like you're just a number on someone’s spreadsheet.

We get it. And we’ve built something different.

Who We Are

Hey, I’m Pete. My wife and I own Journey Auto Repair (New Hope & Andover). I started as a technician, and over the years I’ve experienced both the worst and best this industry has to offer. That’s why we’ve built a company where people—both customers and team members—come first.

Our shops are part of something bigger. They help fund trade schools in Haiti. We’ve given away 50+ cars to local families in need. Our culture is rooted in ownership, alignment, stewardship, and being uncommon. We don’t just fix cars—we serve people.

What You’ll Be Doing

This isn’t just about managing repair orders and scheduling appointments. This is relational, high-ticket consultative sales—where you’ll help customers understand their vehicle needs and confidently guide them toward solutions that protect their investment and their safety.

Greet customers with warmth and professionalism
Educate customers on findings and recommended services with confidence
Handle inbound leads and walk-ins with urgency and clarity
Collaborate with technicians to ensure accurate and efficient workflow
Close high-value repair orders with transparency and follow-throughOwn your day, your performance, and your growth

Why Top B2C Salespeople Love It Here

Big-ticket commissions meet recurring relationships

Drama-free, ego-free team that works hard and wins together

Air-conditioned shops & offices

No weekends. Ever.

You’re not just a number—we invest in you

Genuine, meaningful mission that impacts lives locally and globally

Perks & Benefits

$75,000–$120,000+/year (base + commissions)
401(k) W/ Match
Dental, Vision, Life & Disability Insurance
Paid Training & Professional Development
Employee Discounts
Team Events (Summer BBQ w/ Families, Top Golf, Axe throwing, Go-karts! You bet.)
Freedom to lead, grow, and earn without corporate red tape

Requirements

3+ years in B2C sales (auto, luxury retail, real estate, fitness, furniture, etc.)
Confident, professional communicator
Self-starter with a high emotional IQ
Comfortable with technology, multi-tasking, and fast-paced environments
No automotive experience? That’s okay—we’ll train the right salesperson.

Apply Today or Reach Out Directly

Skip the generic resume drop if you want—call or text me directly at (651) 600-2418. Let’s talk about whether this is the kind of opportunity that fits your goals.

Job Type

Full-time

Benefits