Service Administrator

King Ranch; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

King Ranch, Inc. in Conroe, TX is seeking an organized Administrative/Service Support role focused on service time entry, billing, payroll data entry, and customer follow-up.

The position handles posting technician hours, processing work orders, collecting payments, and coordinating training enrollments with technicians. The ideal candidate has a high school diploma, strong reading skills, and experience in customer service.

Qualifications

• Must have high school diploma or equivalent.
• Must be able to read on high school level.
• Experience in service and dealing with customers helpful.

Responsibilities

• Posting technicians service time into the computer.
• Processing, completion and billing of all service work orders.
• Entering employee payroll information into the computer system for processing.
• Assisting in collecting money for completed service work and ensuring the service work is properly charged out.
• Assists with customer follow ups and handling customer service issues.
• Assists service technicians with enrollment in training schools and travel arrangements.
• Registering new and used equipment with proper delivery dates with the manufacturer.

Skills

Customer service

Data entry

Billing

Payroll support

Education

High school diploma

Job description

• Locations 1650 N Loop 336 E, Conroe, TX, 77301, US (On-site)
• Job Schedule Full time
• Regular or Temporary Regular
• Organization Machinery Dealerships, King Ranch Enterprise

Job Description

What to Expect in the Role:

• Responsible for posting technicians service time into the computer.
• Responsible for the processing, completion and billing of all service work orders.
• Responsible for entering employee payroll information into the computer system for processing.
• Assist in collecting money for completed service work and making sure the service work is properly charged out.
• Assists with customer follow ups and handling customer service issues.
• Assist service technicians with enrollment in training schools and travel arrangements.
• Responsible for registering new and used equipment with proper delivery dates with the manufacturer.

What We Will Be Needing From You:

• Must have high school diploma or equivalent
• Must be able to read on high school level.
• Experience in service and dealing with customers helpful.

About Us

Not Just Cowboys…but we have those too!

To attract and retain the best talent possible, King Ranch, Inc. is committed to providing a culture focused on our core values, which include being a team player, honesty, accountability, willingness to learn and excellence. These aren’t just words to us, they are us! Our employees give their best each and every day to safeguard the legacy we have been entrusted with.