Service Account Manager, Commercial Lines

Brady, Chapman, Holland & Associates; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Brady, Chapman, Holland & Associates in Houston, TX is seeking a dedicated Service Account Manager for its Commercial Lines Team. The ideal candidate will manage client communications, oversee the renewal process, and cultivate long-lasting client relationships. Candidates should have 5 years of experience in a commercial insurance role and a dedication to exceptional service.

This position requires an active Texas Agent’s License and proficiency in Microsoft Office. Join BCH for a collaborative work environment where your contributions are recognized!

Qualifications

• 5 years of experience in a commercial insurance agency handling mid-size commercial accounts.
• Commitment to obtaining relevant insurance designations such as CIC, CPCU.
• Active Texas Agent’s License is required.

Responsibilities

• Manage client communications and relationships.
• Oversee the renewal process ensuring accuracy and efficiency.
• Cultivate strong client relationships through regular meetings.
• Assist clients in understanding their coverages.
• Stay updated on policy changes and legal regulations.
• Process invoices and resolve accounting discrepancies.
• Maintain accurate records within BCH systems.

Skills

Client-focused mindset

Attention to detail

Analytical skills

Strong decision-making abilities

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Education

High School Diploma or GED

Tools

Industry-specific software

Job description

Job Details Job Location: BCH Office - Houston, TX 77040

Join Our Team! Commercial Insurance Service Account Managers Wanted!

Are you passionate about providing exceptional client service and building lasting relationships?

BCH is on the lookout for dedicated insurance professionals like you to join our Commercial Lines Team. As a Service Account Manager, you'll play a crucial role in managing client relationships and ensuring exceptional service delivery. If you're ready to take your career to the next level in the insurance industry, apply now and become part of our dedicated team at BCH!

Why Choose BCH? At BCH, we value our employees and offer a supportive and collaborative work environment where your skills and contributions are truly recognized. As a Service Account Manager, you'll have the opportunity to make a meaningful impact while growing your career in the insurance industry.

Key Responsibilities

• Manage client communications and relationships, ensuring timely and professional responses to inquiries and requests.
• Oversee the renewal process, from submission to negotiation, ensuring accuracy and efficiency at every step.
• Cultivate strong, long-lasting client relationships through regular meetings and exceptional service.
• Assist clients in understanding their coverages and provide tailored solutions to meet their needs.
• Stay updated on policy changes, deadlines, and legal regulations to ensure compliance and provide informed guidance to clients.
• Process invoices, resolve accounting discrepancies, assist during the claims process, and support proposals and special projects as needed.
• Maintain accurate records and documentation within BCH systems in accordance with company policies and procedures.
• Effectively manage ImageRight tasks and workflows following BCH standards.

Requirements

• A client-focused mindset with a dedication to meeting clients' needs and exceeding their expectations.
• Exceptional attention to detail, analytical skills, and strong decision-making abilities.
• Proficiency in Microsoft Word, Excel, and other industry-specific software.
• 5 years of experience in a commercial insurance agency, preferably handling mid-size commercial accounts.
• Commitment to obtaining relevant insurance designations such as CIC, CPCU, INS, ACSR or CISR.
• An active Texas Agent’s License is required.

Education and Abilities

• High School Diploma or GED equivalent.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to thrive in a collaborative team environment.

Ready to Take the Next Step? If you're ready to take your career to new heights, we want to hear from you! Apply now and become a valued member of the BCH Team.