Server - Whistling Duck

On Top Of The World Communities Llc; Ocala (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Drug free workplace

Job summary

Colen Built Development seeks a friendly server to welcome guests, take orders, and coordinate with the kitchen to ensure timely service. You will handle payments, present bills, and maintain a clean dining area while providing excellent customer care.

Qualifications include a high school diploma or GED, strong communication, and the ability to work flexible shifts. Prior dining or service experience is helpful but not required; training will be provided.

Qualifications

• Education: High Diploma or GED or equivalent.
• Restaurant or customer service experience preferred but not required.
• Effective verbal and written communication skills.
• Ability to work flexible shifts including nights, weekends and holidays.

Responsibilities

• Greet guests and assist with seating; present menus with a warm, friendly demeanor.
• Take accurate food and beverage orders and enter them into the POS system.
• Coordinate with kitchen staff to ensure timely, accurate delivery of orders.
• Serve meals, clear dishes, and handle desserts, coffee and after-dinner drinks.
• Present bills, handle cash/credit card/resident charges per procedures.
• Keep tables and dining area clean; perform closing duties and participate in pre-shift meetings.

Skills

Verbal communication

Written communication

Multitasking

Time management

Customer service

Menu knowledge

Dietary restrictions

Allergies awareness

Under pressure

Basic math

Safety minded

Professional demeanor

Team player

Education

High school diploma or GED

Tools

POS system

Job description

The Server provides food and beverage service to residents and guests. Interacts closely with the residents, guests, and others, providing quality service that enhances the customers’ experience.Welcome guests with a warm and friendly demeanorAssist in seating guests and providing them with menusCommunicate any specials or promotionsFill glasses with ice water and answer any questions regarding the menu, including allergies or special requestsTake accurate food and beverage orders from guests and enter them in to the POS systemCoordinate with the kitchen staff to ensure all of the table’s orders are prepared and delivered on time and together.Assembles food on tray; procures items from each station as necessaryServes meals; places dishes by courses in front of each person; serves from the left of the personCoordinate with the kitchen staff to ensure all of the table’s orders are prepared and delivered on time and together. .Removes soiled dishesSuggests and serves dessert, coffee, and after-dinner drinksVerifies accuracy of process, state and federal taxes, tips, and/or other charges on all billsPresents bills to guestsHandles all cash, credit card, and resident charges as prescribed by standard operating proceduresKeeps assigned tables, dining room, and bus station clean and tidyAdvises supervisor of complaints as they occurPerforms clean-up and closing duties as assigned by the managerParticipate in pre-shift meetings and training sessions as requiredPerform other duties as requiredQualifications (Education, Experience, Technical Skills)Education and Experience:High Diploma or GED or an equivalent combination of education and experience.Previous experience in restaurant or customer service role is preferred but not requiredTechnical Requirements:Effective verbal and written communication skillsEffectively present information to management, customers, and staff.Ability to add, subtract, multiply, and divide.Skills and Knowledge:Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required.Strong multitasking and time management abilitiesAbility to work under pressure while complying with all relevant legislation.Knowledge of food and beverage menus, including dietary restrictions and allergiesExcellent customer service and communication skillsCritical thinking skillsBasic math skills for handling payments and calculating tipsPhysical stamina to stand, walk, and carry trays for extended periords.Personal AttributesSafety mindedProfessional and friendly. (Even in tough situations)Self-motivatedHonesty and integrityAttention to detailTeam oriented/team playerCommitment to diversity, equity and inclusionColen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.* Drug free work place *