Server - Warren Applebee's

Scott Enterprises Restaurant Division; Scotts Crossing (PA); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

GetHired, Inc. is seeking a courteous restaurant server to deliver exceptional hospitality in a fast-paced setting. You will greet guests, explain menu items, take orders, and coordinate with kitchen and bartenders to ensure timely service.

Weekend availability is required; day and evening shifts; you will uphold service standards, handle cash and POS, and maintain clean work areas while anticipating guests' needs.

Competenze

• Provide friendly and attentive service to guests.
• Explain menu items and specials clearly.
• Work well within a team to ensure smooth service.

Mansioni

• Greet guests and present menus with a smile.
• Take accurate orders and enter them into the POS system.
• Deliver food and beverages promptly and check back for satisfaction.
• Assist with restocking and maintaining clean front-of-house areas.
• Handle guest requests and resolve issues professionally and promptly.
• Adhere to alcohol service policies and age verification where applicable.

Conoscenze

Guest service

Teamwork

Communication

Multitasking

Strumenti

POS system

Descrizione del lavoro

Job description

WEEKEND AVAILABILITY IS A MUST!!

SUMMARY

Provide a level of hospitality and service that exceeds expectations through utilization of the restaurants service standards. Effectively provides menu information, takes guests’ orders, and provides excellent service meeting and exceeding guests’ expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following:

• Maintains a positive and professional as well as genuine approach to job duties, fellow team members and the guests, recognizing the value of teamwork.
• Displays a great sense of urgency, a strong attention to detail, and a desire to get things done right the first time.
• Demonstrates the ability to work effectively in a fast paced environment, coping with stressful situations patience and a positive outlook.
• Displays the ability to efficiently and effectively resolve problems and guest complaints, accommodating the needs and wishes of the guests, as appropriate.
• Exhibits a high level of professionalism, hospitality and confidence when making contact with guests.
• Enjoys the challenge of effectively managing multiple tasks without sacrificing quality or cost controls.
• Prepares work area prior to guest arrival, including placing rolls in warmer, preparing garnishes, condiments, soups, etc. as needed.
• Rolls silverwares, places plates and silverware on tables as needed.
• Greets guests with a smile and information regarding the menu, following company standards of service.
• Anticipates and reacts to meet guests’ needs.
• Makes suggestions and answers questions regarding the menu.
• Takes orders from guests, places an order on the POS system, and communicates with the appropriate staff.
• Pays attention to special requests (listens actively).
• Delivers food and beverages to tables of guests in their service as well as other server’s guests as needed.
• Observes guests and checks back to ensure satisfaction with food and service.
• Manicures tables by clearing plates, etc., and maintains neat front of house areas.
• Empties trash and places dirty dishes in the appropriate areas.
• Calculates guest checks and responsible for accurately collecting all funds for products sold.
• Safe and careful handling of cash, gift certificates, and charge receipts.
• Completes all food and beverage orders in a prompt and accurate manner.
• Complete compliance with all safe alcohol service laws, as well as company policies and procedures with regard to alcohol service, including carding all guests under age 40.
• Maintains standards to ensure profitability without sacrificing quality control practices.
• Knowledge and use of proper sanitation procedures at all times.
• Exercises teamwork with other staff.
• Abides by the restaurants standards, policies, procedures, and safety rules at all times.
• Reports to work on time, well groomed and properly attired.
• Conducts self in a professional and respectful manner towards guests, fellow employees and management at all times.
• Maintains confidentiality of all trade secrets, keeping all recipes, policies and procedures confidential.
• All other duties as assigned.

Job Types: Full-time, Part-time

Shift:

• Day shift
• Evening shift

Work Location: In person