Server Waitress

LaCoco's Pizza; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee meals

Completive Pay

Flexible Hours

Job summary

La Coco’s Pizza is seeking a Cocktail Server to deliver timely and friendly beverage service at our bar and dining area. You will prepare drinks, handle guest payments, verify age for alcohol, and maintain a clean bar environment in a fast-paced setting.

The role requires guest-focused service, accuracy in order entry, and collaboration with the team to ensure a great guest experience.

Responsibilities

• Provide timely, accurate and friendly service while preparing beverages for guests.
• Promote, work, and act in a manner consistent with La Coco’s Pizza & Wings mission.
• Accurately and consistently place food orders.
• Prepare and serve alcoholic and non-alcoholic drinks according to standard recipes.
• Accept guest payment, process credit card charges, and make change as necessary.
• Check identification of guests to verify age requirements for alcohol purchases.
• Balance cash receipts and record drink orders accurately in the POS.
• Present drink menus and make recommendations to guests.
• Take beverage orders from serving staff or guests at the bar.
• Maintain cleanliness of bars, work areas and tables.
• Coordinate with colleagues to meet guests’ needs and ensure smooth operations.

Skills

Customer service

Cash handling

Alcohol service

Upselling

Job description

Job Summary Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests. Each Cocktail server primary objective is to show our guests such a marvelous time, they will want to return.

Promote, work, and act in a manner consistent with the mission of La Coco’s Pizza & Wings

Accurately and consistently place food orders

Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.

Accept guest payment, process credit card charges, and make change if necessary.

Check identification of guests to verify age requirements for purchase of alcohol.

Clean and sterilize glasses, utensils, and bar equipment.

Balance cash receipts

Record drink orders accurately and immediately after having received them into the register system.

Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests..

Present drink menus, make recommendations, and answer questions regarding beverages.

Take beverage orders from serving staff or directly from guests seated at the bar.

Clean bars, work areas, and tables.

Reset tables in bar area

Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Slice and pit fruit, and prepare other garnishes for drinks.

Ask guests who become loud and obnoxious to leave, or physically remove them. (Inform security)

Arrange and maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays.

Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.

Recognize and learn the names of regular guests

Assist the restocking and replenishment of bar inventory and supplies.

Report all equipment problems and bar maintenance issues to the restaurant manager.

Attend all scheduled employee meetings and offers suggestions for improvement.

Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.

Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Benefits & Perks

• Employee meals
• Completive Pay
• Flexible Hours