Server-Villaggio-Seasonal

Pinehurst; Pinehurst, Northern (NC, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Pinehurst is seeking a service-oriented restaurant associate to serve meals to Members and Guests in a resort setting. You will present menus, answer questions, make recommendations, and relay orders accurately to the kitchen.

You will also greet guests warmly, maintain station readiness, and support smooth service throughout shifts. Attendance at training sessions and staff meetings is expected, with flexibility to work at different outlets and on holidays as needed.

Qualifications

• High school diploma or GED required; minimum 3 months related experience or equivalent.
• Excellent guest service and communication skills.
• Basic knowledge of menu items, preparation, and prices.

Responsibilities

• Present menu, answer questions, and make recommendations.
• Relay orders accurately to kitchen and serve courses.
• Perform assigned side work and stock credenzas.
• Greet Members/Guests professionally and use their names during service.
• Efficiently deliver and serve food and/or beverage orders.
• Restock station for next service and check out with supervisor.
• Maintain knowledge of menu items and prices; handle financial accounting per procedures.
• Use Infogenesis system to process orders and transactions.
• Attend required training and outlet staff meetings.

Skills

Customer service

Food service

POS/Infogenesis

Education

High school diploma or GED

Tools

Infogenesis system

Job description

SUMMARY:

This position primary responsibility is to serve meals to our Members/Guests.

EDUCATION and/or EXPERIENCE:

High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Present menu, answers questions, and makes suggestions regarding food, Beverages, Winesand service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Perform assigned side work.
• Stock credenzasto SOP.
• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.
• Efficiently delivers and serves food and/or beverage orders.
• Station restocked for next meal.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of Infogenesis system.
• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestionsor maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee has the following requirements: ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste and smell. The Employee occasionally is required to balance and stoop, kneel or crouch. The employee is occasional required to lift and/or move up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.