Server | Victory Brewing - Downingtown, PA

Artisanal Brewing Ventures; Downingtown (Chester County); Sur place; USD 20 664 - 27 552; Temps partiel

Résumé du poste

Artisanal Brewing Ventures in Chester County, Downingtown, is hiring a Server (Tableside Brand Ambassador) to join their vibrant team. The role involves greeting guests, taking orders, serving food and beverages, and ensuring customer satisfaction.

An ideal candidate is passionate about hospitality, has strong communication skills, and enjoys working in a fast-paced environment. Previous experience is preferred. The position offers the chance to be part of a company that values craft beverage and guest experience.

Qualifications

• Must be at least 21 years of age.
• Passion for hospitality and craft beverage.
• Previous experience as a server preferred.
• Excellent interpersonal and customer service skills.
• Strong communication skills under pressure.
• Ability to work in a fast-paced team.

Responsabilités

• Greet and seat guests in a timely manner.
• Take and accurately place food and beverage orders.
• Ensure food is served correctly to guests.
• Process guest payments through the POS system.
• Assist with cleaning and maintaining the taproom.

Connaissances

Interpersonal skills

Customer service skills

Point-of-sale operation

Description du poste

Company Overview

Join our passionate community brought together by our love for great beer, cider, and the process that makes it all happen. Quality is our thing, and so is staying curious—always learning, tweaking, and pushing to get better at what we do. We’re fired up by the people who enjoy our pours and the teams that make it all possible.

About Artisanal Brewing Ventures

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long‑standing, successful craft brands (75+ combined years!). The company operates in 5 states (NY, PA, OH, VA, NC) and includes taprooms, production facilities, and a corporate headquarters.

What We Do at Victory

At Victory, we believe that great beer comes from a deep respect for the craft. By partnering with a community that shares our values, we free up our brewers to focus on the art of brewing, allowing more time for creativity and innovation.

Server (Tableside Brand Ambassador)

Reports to: General Manager or Front of House Manager on duty.

Responsibilities

• Greet guests timely as they are seated at the table; ensure the table is clean and that coasters, utensils, napkins, and other needs have been provided.
• Be knowledgeable about and able to answer questions regarding all ABV beverages, menu offerings, brewing/cider making processes.
• Communicate clearly and respectfully with guests, teammates, and management.
• Take food and beverage orders and place orders accurately through the point‑of‑sale (POS) system.
• Ensure that food is prepared correctly and to guests’ satisfaction; return incorrect or improperly cooked orders to the kitchen.
• Deliver food, beverages, condiments, and other requested items to guests.
• Collect plates and clear the table as guests finish their meals.
• Process guest payments by preparing checks and handling transactions through the POS system.
• Assist with other side‑work duties such as cleaning the dining area, preparing silverware and refilling condiments.
• Aid in overall cleanliness and maintenance of the taproom.
• Perform other related duties as assigned.

Qualifications

• Must be at least 21 years of age.
• Passion for hospitality and craft beverage.
• Previous experience as a server preferred.
• Excellent interpersonal and customer service skills.
• Well‑organized with ability to take and place food and beverage orders accurately.
• Strong communication skills and ability to remain composed and respectful under pressure.
• Ability to work collaboratively in a fast‑paced, team‑oriented environment.
• Ability to operate the point‑of‑sale system.
• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 20 pounds.

Equal Opportunity Employer

Artisanal Brewing Ventures is an Equal Opportunity Employer.