Server - The Clydesdale

De Twee Bruggen; St. Louis (MO); On-site; USD 16,531 - 27,552; Full time

Job summary

De Twee Bruggen in St. Louis, MO is seeking a Server to greet guests, take orders, and deliver food and beverages with enthusiasm and professionalism.

Responsibilities include upselling, accurate cash handling, and coordinating with bartenders and kitchen staff to ensure smooth service and guest satisfaction.

Qualifications

• 1+ year of serving in a fast-paced food and beverage venue.
• Knowledge of liquor brands, beer, wine, and garnishes.
• Must meet state legal age requirements.
• Fluent English; additional languages preferred.
• Courteous, pleasant, and professional demeanor.
• Cash handling and basic math skills.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve cocktails and menu items; up-sell when possible.
• Maintain an energetic, professional demeanor at all times.
• Communicate clearly with guests and staff.
• Know all menu items to guide the guest experience.
• Check IDs to ensure legal drinking age.
• Handle payments accurately and balance cash.
• Coordinate with bartenders and kitchen.
• Assist with side work as needed.
• Promote teamwork and guest satisfaction.

Skills

Customer service

English fluency

Attention to detail

Cash handling

Team communication

Education

High school diploma or equivalent

Job description

Server Responsibilities Include, But Are Not Limited To

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.
• Bending, stooping, kneeling, lifting.