Server - TBB 122

Sedgwick Restaurant Group & Affiliated Restaurants; Alpharetta (GA); On-site; USD 17,000 - 30,000; Full time

Job summary

TBB 122 in Alpharetta is hiring servers for morning and evening shifts. This full-service restaurant emphasizes Californian-inspired meals and handmade cocktails, with long-term availability beyond summer.

Applicants should be able to work varied hours and deliver legendary guest experiences. Responsibilities include presenting courses promptly, knowing menu items, handling orders in the POS, and executing the restaurant's Steps of Service with courtesy.

Qualifications

• Restaurant experience in a full‑service setting is required.
• Must be fluent in English.
• Must be 18 years of age or older for Server and Bartender roles.
• Must possess good basic math skills, the ability to write Guest orders accurately and operate a POS system.
• Must be able to work effectively in a fast-paced setting while standing for up to 10 hours per day.

Responsibilities

• Present food and beverage items quickly and accurately with proper garnish.
• Develop understanding of menu items and daily specials to share with guests.
• Run food for teammates and ensure guests receive responsive service.
• Remove used utensils and provide replacements.
• Take guest orders at the table and input them in the POS system.
• Execute the TBB 122 Steps of Service for all guests.
• Uphold policies on guest hospitality, safety, allergies, sanitation, etc.
• Provide warm, friendly service to encourage repeat guests.

Skills

English fluency

Restaurant experience

Customer service

Tools

POS system

Job description

TBB 122 is hiring talented servers for both morning and evening hours. TBB 122 is a community-driven full-service restaurant & café located in downtown Alpharetta. Inspired by Californian design and cuisine, TBB 122 delivers artisan goods and delicious, healthful meals prepared using local ingredients along with a curated selection of hand-crafted cocktails. Please keep in mind this role will extend pass the summer so applicants must have availability to work in a more long-term capacity.

Duties & Responsibilities

• Present food and beverage items quickly and accurately, with proper garnish to all guests at all times.
• Develop a thorough understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the guest.
• Run food for Teammates.
• Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times.
• Remove used utensils, plates and glassware between courses and provide replacements if needed by the Guest.
• As quickly and accurately as possible, take Guest orders at the table and input them in the POS system.
• Execute the TBB 122 Steps of Service for all Guests.
• Understand and uphold all policies regarding Guest hospitality and safety, including Alcohol consumption, allergies, sanitation, etc.
• Respond immediately and appropriately to any situation where the Guest perceives less than legendary service or hospitality, including involving a manager.
• Provide warm, friendly and efficient service and hospitality so that every guest becomes a repeat Guest.
• Accurately prepare cash-outs and other end-of-shift reports.
• Clock in and out accurately according to your posted schedule.
• Keep waste to a minimum by accurately inputting orders in the POS system, garnishing correctly, and preparing food items accurately during side work by following recipes and prep lists carefully.
• Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw smallware's in the trash.
• Maintain a clean workplace and floor and address spills immediately.
• Continuously improve salesmanship techniques
• Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work.
• Demonstrate respect and courtesy towards all FOH, BOH and Manager teammates.

Qualifications (may vary depending on role):

• Restaurant experience in a full-service restaurant is required.
• Must be fluent in English.
• Must be 18 years of age or older for Server and Bartender roles specifically.
• Must possess good basic math skills, the ability to write Guest orders accurately and operate a POS system effectively.
• Must be able to work effectively in a fast-paced setting while walking or standing for up to 10 hours per day.