Server Systems Engineer

Epic Systems Corporation; Columbus (OH); On-site; USD 60,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Server Systems Engineer, where you'll play a crucial role in ensuring healthcare organizations operate smoothly. This position offers the challenge of troubleshooting complex systems and developing tools that enhance operational efficiency. You'll work closely with customers to design their server infrastructure from the ground up and support them through crises, ensuring they have the right tools to succeed. With opportunities to collaborate across various technical teams, you'll build valuable skills in a dynamic environment that values innovation and personal growth. Enjoy a unique work environment with excellent benefits, including a four-week sabbatical after five years!

Benefits

Comprehensive Benefits

Restaurant-quality meals

Four-week sabbatical after five years

Unique themed campus

Opportunity to work with cutting-edge technology

Qualifications

• Experience in troubleshooting and maintaining server systems.
• Strong skills in database administration and systems management.

Responsibilities

• Design and maintain server infrastructure for healthcare organizations.
• Collaborate with analysts and DBAs to ensure system health and performance.

Skills

Troubleshooting

Problem Solving

Systems Administration

Database Administration

Disaster Recovery Planning

Education

Bachelor's Degree in Computer Science or related field

Tools

Operating Systems

Database Management Systems

Job description

As a Server Systems Engineer, you will enable our customers to keep their systems up and running in optimal condition so that they can provide amazing care with the help of our software. Unlike other customer service roles, this position will truly challenge even the most seasoned technical employee to troubleshoot and problem solve deep within the code. You’ll have a hand in the development of tools to support operating systems, troubleshoot and debug in the already established code, and monitor overall system health for some of the largest healthcare organizations in the industry. You will work alongside customer analysts and database administrators (DBA) to deploy and maintain the platform that Epic runs on ensuring that healthcare organizations are able to provide around-the-clock care.

Being one of the first teams at Epic to work with new customers, you’ll be designing their server infrastructure and building their database from scratch. That relationship will continue over their lifetime with Epic, as you make your customers successful by providing them with the right tools and supporting them in crises. You’ll guide them through disaster and contingency plan creation, develop and share expert knowledge in systems and database administration, coordinate with third party hardware vendors, and have the opportunity to work with systems on a scale that is pushing the edge of technology.

The work our Server Systems team does touches every area of Epic—you’ll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists across the company. You’ll be able to focus and grow your skills in at least one of those areas—we have scripters and documentation specialists, developers and technical support gurus. You’ll build valuable industry-wide skills within the field of Information Technology doing high stakes, critical work that allows healthcare providers to better do what they do best: take great care of patients.

Location

Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).

Work Environment

More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the