Server Systems Engineer

Epic; Madison (WI); On-site; USD 60,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking a Server Systems Engineer to ensure optimal system performance for healthcare providers. This role involves troubleshooting, developing tools, and collaborating with analysts and DBAs to maintain the Epic platform. You'll design server infrastructures, support database management, and create disaster plans, all while contributing to the healthcare sector's ability to deliver quality care. With a unique working environment and a commitment to diversity, this position offers opportunities for growth and global travel after five years. If you're ready to make a difference in healthcare technology, this role is for you.

Benefits

Comprehensive health coverage

Merit-based compensation

Annual raises

Bonuses

Stock grants

Opportunities for global travel

Qualifications

• Bachelor's degree in a relevant field preferred.
• Proven success in academic and professional settings.

Responsibilities

• Design server infrastructure and build databases for new customers.
• Create disaster and contingency plans for system reliability.

Skills

UNIX

Linux

Windows

Database Management

Scripting (Perl/Korn shell)

Education

Bachelor's degree in Math

Bachelor's degree in Physics

Bachelor's degree in Engineering

Bachelor's degree in MIS

Job description

Position: Server Systems Engineer

Position Summary

As a Server Systems Engineer, you will enable our customers to keep their systems up and running in optimal condition to provide exceptional care with our software. This role involves troubleshooting, debugging, and developing tools to support operating systems, working closely with customer analysts and database administrators (DBA) to deploy and maintain the Epic platform, ensuring healthcare organizations can deliver around-the-clock care.

You will design server infrastructure for new customers, build their databases, and support them throughout their relationship with Epic. Responsibilities include creating disaster and contingency plans, sharing expertise in systems and database administration, coordinating with hardware vendors, and working with large-scale systems.

The team collaborates across departments, including development, technical support, testing, and implementation, offering opportunities to specialize in scripting, documentation, development, or support. This role provides valuable skills in the IT field, contributing to healthcare providers' ability to deliver quality care.

Location & Benefits

Epic is located just outside Madison, Wisconsin, a city known for its tech talent, quality of life, and numerous accolades. The campus offers a unique working environment with quality meals, a themed campus, and opportunities for global travel after five years. Benefits include comprehensive health coverage, merit-based compensation, annual raises, bonuses, stock grants, and a commitment to diversity and inclusion. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

Requirements

• Bachelor's degree in Math, Physics, Engineering, MIS, or related field preferred
• Proven academic and professional success
• Knowledge of UNIX, Linux, Windows, database management, or scripting (Perl/Korn shell) is a plus
• Willingness to travel occasionally to customer sites
• Eligible to work in the U.S. without visa sponsorship
• Relocation to Madison, WI (reimbursed)
• COVID-19 vaccination required