Server Systems Administrator

Epic; Columbus (OH); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Stock grants

Job summary

Epic is looking for a Server Systems Administrator to ensure that our systems are optimized to support healthcare organizations. This role includes systems development, troubleshooting, code debugging, and creating disaster plans.

As a vital part of the Hosting team, you'll collaborate with various departments while developing industry-relevant skills. A Bachelor's degree and a willingness to travel are preferred, along with the ability to work flexible shifts.

Qualifications

• Bachelor's degree preferred.
• History of academic and professional success.
• Willingness to travel 1-2 weeks per year.
• Eligible to work in the U.S. without visa sponsorship.

Responsibilities

• Ensure confidentiality, integrity, and availability of Epic Hosting.
• Follow policies and procedures properly.
• Escalate potential security incidents.

Skills

Knowledge of Linux or Windows system administration

Scripting

Automation

DevOps processes

Education

Bachelor's degree in Math, Physics, Engineering, MIS, or other hard science

Job description

As a Server Systems Administrator within Epic's Hosting entity, you will keep our systems up and running in optimal condition so that healthcare organizations can provide amazing care with the help of our software. You'll have a hand in the development of tools to support operating systems, troubleshoot and debug code, and monitor overall system health for some of the largest healthcare organizations in the industry. You'll create disaster and contingency plans, develop and share expert knowledge in systems and database administration, coordinate with third party hardware vendors, and have the opportunity to work with systems on a scale that is pushing the edge of technology.

The work our Server Systems Administrators do touches every area of Epic – you’ll have opportunities to collaborate with developers, technical support, software testers, and implementation specialists across the company. You'll be able to focus and grow your skills in at least one of those areas – we have scripters and documentation specialists, developers and technical support gurus. You'll build valuable industry-wide skills within the field of Information Technology doing high‑stakes, critical work that allows healthcare providers to better do what they do best: take great care of patients.

Qualifications

• Bachelor's degree in Math, Physics, Engineering, MIS, or other hard science preferred
• A history of academic and professional success
• Knowledge of Linux or Windows system administration, virtualization, scripting, automation, or DevOps processes is a plus, but not necessary
• Willingness to travel 1-2 weeks per year
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• Available to work 1st, 2nd, or 3rd shift
• COVID‑19 vaccination

Responsibilities and Security

As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:

• Following policies and procedures and escalating when policies or procedures are not followed
• Escalating potential security incidents and providing relevant information
• Meeting all security responsibilities defined in policies and procedures

Benefits and EEO

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit‑based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.