Server Support

Tupelo Honey - Huntsville; Huntsville (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Fair Start Wage

Industry-leading employee and family health care offerings

Wellness, Tuition and Transportation Reimbursements

Accrual of Paid Time Off from date of hire

Paid Parental Leave

Life, Dental, and Disability benefit options

Pet Insurance

Fast-growth company with advancement opportunities

Job summary

Tupelo Honey - Huntsville is hiring for a restaurant service role focusing on delivering a warm guest experience. Candidates should possess strong communication skills, be able to work in a high-volume environment, and demonstrate teamwork. Responsibilities include maintaining a clean dining area, responding to guest requests, and assisting servers. Flexibility in scheduling and the ability to stand for long periods are required. Previous restaurant experience is preferred but not mandatory.

Qualifications

• Previous restaurant experience preferred, but not required.
• Able to communicate and understand the predominant language(s) of guests.
• Able to function at high standards in a high-volume environment.

Responsibilities

• Treat all guests as valued.
• Own the requirement of a clean and efficient dining area.
• Respond appropriately to guest requests.

Skills

Communication skills

Customer service

Teamwork

Job description

Honey Pot Benefits

• Fair Start Wage
• Industry-leading employee and family health care offerings
• Wellness, Tuition and Transportation Reimbursements
• Accrual of Paid Time Off from date of hire
• Paid Parental Leave
• Life, Dental, and Disability benefit options
• Pet Insurance
• Fast-growth company with advancement opportunities

Essential Duties and Primary Responsibilities

• Treat all guests as valued.
• Execute all directives from management throughout shift.
• Own the requirement of a clean and efficient dining area, including: bringing food to tables, cleaning tables, assisting servers with guest inquiries and taking/preparing drink orders.
• Create a warm and welcoming gathering environment that is clean and comfortable for our guests, including: clean waiting areas, clean restroom facilities, clean expo stations, clean and well-maintained floors, and clean exterior and patio areas.
• A cultural champion capable of building morale and teamwork, willing to do all tasks as designed by manager on duty.
• Drive standards and works to ensure each shift is efficient and focused on creating the ultimate guest experience.
• Clear tables after guests. Take tableware to dishroom and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Between seatings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop. Communicate with other employees while resetting tables in order to keep seating new tables quickly and efficiently.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Deliver food as needed throughout the shift.
• Keep beer, wine, liquor and beverages stocked during and after service.
• Thank guests as they are leaving.

Qualifications

• Previous restaurant experience preferred, but not required.
• Must be 16 years of age or older.
• Be able to communicate and understand the predominant language(s) of our guests.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to safely lift and easily maneuver plates of food, glass racks and ice buckets frequently weighing up to 40 pounds.
• Be able to function at an exceptional standard in a high volume environment.

Requirements

• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must be able to communicate clearly with managers, kitchen and dining room personnel.
• Must have schedule flexibility to cover all meal periods as needed.
• Must be able to move and process information quickly.

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