Server-Station 21-Part Time

Pinehurst Resort; Pinehurst (NC); On-site; USD 19,000 - 34,000; Full time

Job summary

Pinehurst Resort in Pinehurst, NC is seeking a friendly server to artfully present menus, take and relay orders, and deliver meals to Members and Guests. You will greet guests by name, answer questions, and help ensure a memorable dining experience in a fast-paced environment.

Applicants should have a high school diploma or GED and at least 3 months of related experience. Knowledge of Infogenesis system is a plus; training is provided.

Qualifications

• This role requires a high school diploma or GED and at least 3 months of related experience.
• Strong customer service and hospitality mindset are essential.
• Knowledge of food and beverage service practices is a plus.

Responsibilities

• Present menu, answer questions, and suggest items to guests.
• Relay orders accurately to kitchen and serve courses.
• Perform assigned side work and stock service areas.
• Greet Members/Guests courteously and use their name during service.
• Deliver and serve food and beverages promptly and correctly.
• Restock station for the next service period.
• Check out with supervisor and ensure guest satisfaction.
• Know menu items, preparation, and prices for recommendations.
• Maintain financial accountability at the station per SOP and use Infogenesis.

Skills

Customer service

Hospitality

Food knowledge

Education

High school diploma or GED

Tools

Infogenesis system

Job description

Culture

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

$14-$25 Average Per Hour Annually

Culture

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

Summary

This position primary responsibility is to serve meals to our Members/Guests.

EDUCATION And/or EXPERIENCE

High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.

Essential Duties And Responsibilities

• Present menu, answers questions, and makes suggestions regarding food, Beverages, Wines and service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Perform assigned side work.
• Stock credenzas to SOP.
• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.
• Efficiently delivers and serves food and/or beverage orders.
• Station restocked for next meal.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of Infogenesis system.
• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee has the following requirements: ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste and smell. The Employee occasionally is required to balance and stoop, kneel or crouch. The employee is occasional required to lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.