Server - Stateside Live!

Live! Hospitality & Entertainment; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Part time

Job summary

A vibrant hospitality venue in Philadelphia is seeking a part-time Server to provide outstanding service in a fast-paced environment. Responsibilities include taking orders, serving food and drinks, monitoring guest behavior, and collaborating with the kitchen and bar staff. Candidates should have at least 1 year of experience in a similar role and possess excellent communication skills. This entry-level position requires a commitment to guest satisfaction and the ability to work nights and weekends.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue.
• Must speak fluent English; other languages are a plus.
• Alcohol awareness certification and/or food service permit required.

Responsibilities

• Greet guests and take beverage and food orders.
• Serve cocktails and menu items to guests.
• Monitor guest behavior regarding alcohol consumption.
• Coordinate with bartenders and kitchen for orders.

Skills

Serving experience

Knowledge of liquor brands

Communication skills

Basic math skills

Teamwork

Job description

Stateside Live! is a hospitality and entertainment district centered in the heart of the South Philadelphia Sports Complex. The one‑of‑a‑kind venue features multiple restaurants, bars, and entertainment choices, including: PBR Philly: Coors Banquet Bar, 1100 Social, Miller Time Beer Hall, Live! Arena which includes: Birra Peroni, Chickie’s and Pete’s, Geno’s Steaks, and Lorenzo and Sons Pizza. Voted Philadelphia’s No. 1 Sports Bar by Philadelphia Magazine, Stateside Live! is a joint partnership between Philadelphia-based Comcast Spectacor and Baltimore-based The Cordish Companies.

Server Responsibilities Include, But Are Not Limited To

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up‑sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co‑workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well‑versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently check guests’ identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non‑alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.
• Bending, stooping, kneeling, lifting.

Seniority level

Entry level

Employment type

Part‑time

Job function

Management and Manufacturing

Industries

Restaurants