Server - Sortino's Italian Kitchen

Kalahari Resorts LLC; Round Rock (TX); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career growth opportunities

Health, dental, vision coverage

Paid time off

Employee discounts

Education assistance

Job summary

Kalahari Resorts & Conventions is seeking a Server for Sortino's Italian Kitchen in Round Rock, TX. You will provide friendly, responsive service to create an exceptional dining experience for every guest.

Role involves greeting guests, taking orders, and delivering meals with attention to detail. Prior front-of-house experience and safety certifications are preferred, with bilingual abilities a plus.

Qualifications

• Requires alcohol awareness/food safety certification per state.
• At least 1 year of front-of-house experience preferred.
• Ability to operate Micros terminal, Phone system, POS system, and beverage dispenser.
• Bi-lingual skills preferred but not required.

Responsibilities

• Greet guests and provide friendly, responsive service.
• Take orders and input into POS, relay to kitchen and bar.
• Deliver orders promptly and courteously.
• Assist team members as needed to maintain smooth dining flow.
• Ensure guests feel welcome and valued at all times.

Skills

Front-of-house experience

Alcohol handling certification

POS/ Micros proficiency

Bilingual preferred

Education

Food safety certification

Tools

Micros terminal

Phone system

POS system

Beverage dispenser

Job description

3001 Kalahari blvd, Round Rock , Texas 78665 , United States

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Server for our Sortino's Italian Kitchen Restaurant. In this role, you will provide friendly, responsive service to create a beyond expectation dining experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide attentive, personalized service, ensuring that food and beverage orders are delivered accurately and promptly. You’ll work collaboratively with the team to maintain a smooth workflow and a positive, efficient dining environment.

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Greet guests, inform them of specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and menu changes.
• Take food and beverage orders from guests, enter orders into the point-of-sale system which relays orders to the kitchen and bar.
• Delivery food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner.
• Be ready and willing to assist fellow associates (servers, bussers, host/hostess, and management) as situations rise.

What We’re Looking For

• State or Local Law may require a certificate upon completion of an alcohol awareness/safety class as well as state-certified proper food handling certification.
• General food and beverage knowledge, involving at least 1 year of front-of-the-house operations, is preferred.
• Ability to operate a Micros terminal, Phone system, POS system, and beverage dispenser.
• Bi-lingual skills are preferred but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

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