Server - Smokehouse Social

OKANA Resort & Indoor Waterpark; Oklahoma City (OK); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Growth opportunities

Perks & discounts

Job summary

OKANA Resort & Indoor Waterpark is looking for a Server to join the Smokehouse Social Restaurant team. This role involves creating exceptional guest experiences by providing friendly and timely service, while working closely with the kitchen and support staff.

The ideal candidate will have experience in a full-service restaurant, strong communication skills, and a great customer service attitude. Enjoy competitive wages, health insurance, growth opportunities, and a festive environment.

Qualifications

• 1+ years of previous experience as a server in a full-service restaurant.
• Food handling certifications will be required upon hiring.

Responsibilities

• Ensure a pleasant dining experience by providing friendly & timely service.
• Greet and seat guests, explain menu offerings and take orders.
• Work closely with support staff to provide a positive experience.

Skills

Strong communication skills

Customer service attitude

Ability to work in a fast-paced environment

Education

High School diploma

Some college or technical training

Tools

POS (point of sale) system

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About Our Property

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

What You Will Have An Opportunity To Do

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join our Smokehouse Social Restaurant team as a Server to launch our new restaurant. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision For Our Team Members

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About The Role

The Server is responsible for ensuring that restaurant customers have a pleasant dining experience by providing friendly & timely service. They must have an engaging personality to greet arriving guests, explain the menu offerings, and drink food and drink orders. They must keep the guests informed about food preparation times and ensure that guests are pleased with their meals and beverages. The Server must work closely with the support staff, including Bussers, Bartenders, and Cooks, to ensure that all restaurant customers have a positive experience.

What You Will Be Doing

• Complete side work to include preparing garnishes, stocking cold areas with cream and butter, filling and stocking salt/pepper shakers, separating linen, etc.
• Display basic knowledge of cocktail and wine service.
• Display knowledge of food preparation.
• Displays knowledge of special and standard menu items and their ingredients.
• Keep work areas clean and organized.
• Operate computer in prescribed manner for recording orders, prices and ticket totals.
• Receive and serve meal orders.
• Report all unsafe conditions immediately.
• Display knowledge of correct accounting procedures.
• Greet and seat guests.
• Attend required meetings.
• Stock areas with linen, glassware, silver.
• Complete other duties as assigned by supervisor to include cross training.

What You Bring To The Role

• High School diploma required; some college or technical training preferred.
• 1+ years of previous experience as a server in full-service restaurant.
• Strong communication skills; speak, read, and write English.
• Food handling certifications will be required upon hiring.
• Ability to work in a fast-paced environment.
• Great customer service attitude to interact with every patron and create a memorable experience.
• Computer proficiency to operate resort’s POS (point of sale) system.

Compensation

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Pyramid Global Hospitality is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.