Server - Seasonal- Part Time

Pyramid Global Hospitality; Roanoke (VA); On-site; USD 16,531,000 - 24,797,000; Part time

Benefits offered by this job

Flexible scheduling

Tips included

Growth opportunities

Benefits after transition

Job summary

Pyramid Global Hospitality is seeking a friendly Server for a seasonal, part-time role at The Hotel Roanoke & Conference Center in Roanoke, VA. Through January 9, the position offers flexible scheduling and the potential to transition to a regular part-time role with benefits.

You will greet guests, take orders, recommend menu items, and collaborate with kitchen staff to deliver memorable dining experiences.

Qualifications

• 2-4 years of food service experience preferred.
• Friendly, welcoming personality with a focus on guest satisfaction.
• Ability to work in a fast-paced dining environment and multi-task efficiently.

Responsibilities

• Greet guests warmly and create a welcoming dining experience.
• Take accurate food and beverage orders and make menu recommendations.
• Deliver attentive service while managing multiple tables.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Anticipate guest needs and respond promptly to requests.
• Maintain a clean, organized, and professional work area.

Skills

Customer service

Communication

Sales skills

Wine knowledge

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor‑style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State‑of‑the‑art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What You Will Have An Opportunity To Do

Are you passionate about hospitality and creating memorable dining experiences? We are seeking an enthusiastic and motivated Server to join our team for a seasonal, part‑time opportunity through January 9. This position has the potential to transition into a regular part‑time role with employee benefits.

Availability Needed

• Lunch shifts: 11:00 a.m. – 4:00 p.m.
• Dinner shifts: 4:00 p.m. – Close (approximately 10:00 or 11:00 p.m.)

Key Responsibilities

• Greet guests warmly and create a welcoming dining experience.
• Take food and beverage orders accurately and provide menu recommendations.
• Deliver exceptional service while managing multiple tables efficiently.
• Answer questions about menu items and make knowledgeable suggestions.
• Communicate effectively with kitchen and restaurant team members to ensure smooth service.
• Anticipate guest needs and respond promptly to requests.
• Maintain a clean, organized, and professional work area.

What We Offer

• A welcoming and team‑oriented work environment.
• Opportunities for growth and development.
• Flexible scheduling.
• Competitive compensation, including tips.
• Potential transition to a regular part‑time position with benefits.

What are we looking for?

• An engaging and welcoming personality.
• Strong sales and customer service skills.
• 2-4 years of food service experience preferred.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to thrive in a fast‑paced environment.
• Passion for creating exceptional guest experiences.
• Excellent communication and interpersonal skills.

Compensation

$2.80

$2.80

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.