Server- Restaurant

Live Nation, Inc; Town of Florida, Northern (NY, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Employee ticket program

Job summary

Live Nation Entertainment is hiring a Restaurant Server for its venues. The role focuses on greeting guests, delivering food and beverages, and providing expert knowledge of the menu, wine list, and daily specials.

You will handle orders, maintain service flow, and ensure guest satisfaction in a fast-paced environment. The position requires 2-5 years of high-volume restaurant experience, strong guest relations, and a team-oriented attitude.

Qualifications

• 2-5 years high volume experience in restaurant operations.
• Working knowledge of high-volume restaurant operations and safe, responsible alcohol service.
• Standard food preparation/presentation.
• Skill in guest relations.
• Wine & liquor knowledge.

Responsibilities

• Greet all guests at table.
• Respond to guest inquiries regarding menu, wine list, Music Hall.
• Inform guests of daily specials and make recommendations.
• Suggestively sell menu items, beverages, desserts, etc.
• Anticipate and respond to guest needs.
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude.
• Organize and prioritize service per appropriate service sequence.
• Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal.
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met.
• Deliver food and beverages to table.
• Perform opening/running/closing duties according to HOB policy.
• Maintain line of sight/atmosphere control by circulating through work area throughout shift.
• Ability to memorize menus and daily specials.
• Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished.
• Clean spills on tables or around work area.
• Maintain HOB safety and sanitation standards.
• Prepare guest checks (on micros terminal) and check for accuracy.
• Receive payment and process cash, credit card or traveler’s check transactions.
• Have knowledge of all music, promotional or special events in the house.
• Assist other servers or other employees as needed.
• Required to occasionally work Special Events that are scheduled throughout the venue

Skills

Guest relations

Wine knowledge

Multitasking

Alcohol service

High volume operations

Education

High School Diploma

Tools

MICROS POS

Job description

Job Summary

Unity in Diversity Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs & Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments. Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!

The Role

The Restaurant Sever is responsible for serving food and beverage items in a knowledgeable, friendly and helpful manner to all guests.

What You Need

Required

• 2-5 years high volume experience in restaurant operations


• Working knowledge of high-volume restaurant operations and safe, responsible alcohol service


• Standard food preparation/presentation


• Skill in guest relations


• Wine & Liquor knowledge


• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs


• High School Diploma

Preferred

• Point of Sales knowledge, preferably MICROS

Physical Demands/Working Environment

• Working environment is fast-paced, often loud and stressful


• Position requires extended periods of prolonged standing and working on your feet


• Must be able to lift or move up to 25 lbs. using proper lifting techniques

What You’ll Do

• Greet all guests at table


• Respond to guest inquiries regarding menu, wine list, Music Hall


• Inform guests of daily specials and make recommendations


• Suggestively sell menu items, beverages, desserts, etc.


• Anticipate and respond to guest needs


• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude


• Organize and prioritize service per appropriate service sequence


• Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal


• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met


• Deliver food and beverages to table


• Perform opening/running/closing duties according to HOB policy


• Maintain line of sight/atmosphere control by circulating through work area throughout shift


• Ability to memorize menus and daily specials


• Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished


• Clean spills on tables or around work area


• Maintain HOB safety and sanitation standards


• Prepare guest checks (on micros terminal) and check for accuracy


• Receive payment and process cash, credit card or traveler’s check transactions


• Have knowledge of all music, promotional or special events in the house


• Assist other servers or other employees as needed


• Required to occasionally work Special Events that are scheduled throughout the venue

Applicants Information

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world.

Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program.