Server Repair Technician

NCS Global Services; Rochester (NH); On-site; USD 51,577,000 - 63,370,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

401K with employer match

Job summary

NCS Global Services is seeking a Warehouse Technician to receive, unpack and move IT equipment, record specifications into our ERP system, and perform diagnostic testing.

You will disassemble equipment for parts, harvest test components, maintain a clean, safe workspace and assist with inventory and shipping as needed.

Qualifications

• High school diploma or equivalent required.
• Experience in warehouse or manufacturing preferred.
• Read and understand written and verbal instructions in English.

Responsibilities

• Receive, unpack and move IT equipment.
• Record equipment specifications and conditions into our ERP system.
• Perform diagnostic testing and disassemble equipment for parts.
• Maintain detailed records when replacing parts.
• Safely use tools and wear PPE.
• May work in other areas as needed.
• Assist with inventory and shipping as required.

Skills

Interpersonal skills

MS Word & Excel

Analytical thinking

Basic math

Safety protocols

Verbal & written communication

Detail-oriented

Education

High school diploma or equivalent

Job description

This role is responsible for receiving, unpacking and moving IT equipment, recording equipment specifications and conditions into our ERP system, performing diagnostic testing, disassembling computer equipment / harvesting test parts, stocking, inventory and shipping, other tasks as needed.

Regular Duties:

• Regular on-site attendance/punctuality is a necessary function of this position.
• Receiving, unpacking and moving IT equipment.
• Recording equipment specifications and conditions into our ERP system.
• Performing accurate and thorough diagnostic testing, disassembling computer equipment and harvesting and testing parts.
• Ensuring records are detailed and completed properly when replacing parts.
• Safely use various tools, including scrapers, screwdrivers, sockets and a small soldering iron.
• May be required to work in other functional areas depending on business needs.
• Other job-related tasks as assigned.

Knowledge, Skills, Competencies:

• Effective interpersonal skills and desire to work in a team environment.
• Solid computer skills, including Microsoft Word and Excel.
• Ability to think analytically.
• Proficient in basic math.
• Ability to follow safety protocols and maintain a clean workspace.
• Ability to communicate verbally and in writing to describe status of server, issues found, work completed, etc.
• Detail-oriented with a focus on quality and efficiency.

Physical Demands:

• Ability to lift up to 50 pounds regularly.
• Ability to and adhere to safely "team lift" anything above 50 pounds.
• Must wear required Personal Protective Equipment (PPE) in designated areas.
• Duties of this position are performed in a manufacturing environment with regular exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
• Duties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Standing, sitting, stooping/squatting and walking can be expected along with reaching with hands and arms and undergoing repetitive wrist, hand, elbow, shoulder and ankle motions.
• Above demands are carried out within the local existing Health and Safety guidelines.

Typical Experience:

• No less than one year of experience in a warehouse, distribution or manufacturing setting.
• Adequate experience working with electrical server systems.
• Must be able to read and understand written and verbal instructions in English.

Typical Education:

• High school diploma or equivalent required.

Benefits:

• Health, dental, life and disability insurance for the employee; paid time off and 401K with employer match.

Notes:

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties are subject to change at any time.

NCS Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

If you were to accept the offer, we complete a full background check and drug screen. This is a condition of employment.