Server Repair Technician

TechDigital Group; Madison (WI); On-site; USD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated technician to assemble, test, and repair computer systems. This role involves final assembly and configuration of systems, maintaining hardware inventories, and providing technical support to ensure customer satisfaction. If you have a passion for technology and a knack for troubleshooting, this position offers an exciting opportunity to contribute to a dynamic team while enhancing your skills in a supportive environment. Join a company that values innovation and customer service, and take the next step in your career with us!

Qualifications

• High school diploma required with related experience in hardware repair.
• Working knowledge of PC components and Windows OS is essential.

Responsibilities

• Assemble and configure computer systems for customer delivery.
• Test and maintain hardware inventory, documenting all issues.
• Manage parts inventory and provide technical support as needed.

Skills

Computer Troubleshooting Skills

PC Hardware Knowledge

Windows OS Knowledge

Inventory Management

Education

High School Diploma

Tools

Microsoft Office

CompTIA A+

MCSA

MCSE

Job description

JD:
Assemble, test and perform software loads on Hewlett Packard (Client) computer workstations/systems; diagnose, troubleshoot and repair computer systems, while maintaining parts and component inventories, consistent with business and control requirement, to support customer requirements and achievement of business objectives.

Responsibilities:

• Perform final assembly of computer systems to include load and configuration of application software for customer delivery.
• Test, repair and maintain hardware inventory in a ready state; identifying, verifying and documenting all hardware issues as apparent.
• Perform shipping and receiving functions of systems and parts, as required.
• Manage parts inventory life cycle processes to include inventory management records, parts return process, and inventory reporting.
• Administer Customer Service Knowledge Management processes and tools; identifying, verifying and documenting build, repair, configuration and testing process.
• Provide technical expertise to customer support personnel as needed.

Minimum Requirements:

• High school diploma required.
• Related experience in computer hardware repair or assembly.
• Working knowledge of PC hardware components and Windows OS (Windows 10).
• Computer certifications a plus (Example: CompTIA A+, MCSA, MCSE, etc.).

Additional Qualifications:

• Knowledge using Microsoft Office applications (Word, Excel).
• Fundamental understanding of computer hardware and computer operating systems (Windows).
• Ability to work and make decisions both independently and in a team environment.
• Highly proficient computer troubleshooting skills.
• Able to lift boxes up to 70lbs.