Server/Rack Quality Engineer (Monday-Friday)

Jabil Malaysia; Wisconsin; On-site; USD 65,000 - 95,000; Full time

Job summary

Jabil represents the quality function of technical support across global customer accounts, coordinating with internal teams and suppliers to address quality issues.

The role emphasizes continuous improvements, documentation control, training, and process standardization to ensure manufacturing excellence across all shifts. It also prioritizes safety and cross-functional collaboration.

Qualifications

• Bachelor's degree required and five years related experience; or equivalent combination of education and experience.
• Experience with quality systems and manufacturing processes is preferred.

Responsibilities

• Drive continuous quality and process improvements across all shifts.
• Support quoting activities via initial process design and implementation.
• Evaluate inspection processes and provide guidelines.
• Develop and deliver training programs for global customers.
• Create systems for document storage and access.
• Review supplier/customer discrepancies and track CAPA actions.
• Maintain documentation files and storage access.
• Coordinate corrective/preventive action for discrepancies.
• Participate in vendor surveys; promote supplier process improvement.
• Interface with departments on Policies and Procedures.
• Assist process improvement and optimization initiatives.
• Drive standardization of manufacturing processes for global accounts.
• Provide technical quality support to customers as needed.
• Follow safety, health rules and security procedures.

Skills

Quality management

Process improvement

Documentation

Training development

Cross-functional collaboration

Supplier/customer liaison

Education

Bachelor's degree

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts. Serve as liaison between Jabil Circuit and suppliers or customers on global quality related issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drive continuous quality and process improvements across all four shifts, ensuring consistent execution, standardized practices, and sustainable performance outcomes.
• Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
• Evaluate and provide input to inspection processes via inspection aids and instruction guidelines.
• Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions.
• Develop appropriate systems for document storage, access and review pertaining to global customer accounts.
• Review all supplies, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts.
• Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
• Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
• Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
• Interface with all departments as applied to the Policies and Procedures.
• Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies.
• Assist in driving the standardization of manufacturing processes of global customer accounts.
• Interface and provide technical support on quality issues with the customer as needed.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.

MINIMUM REQUIREMENTS

Bachelor's degree required and five years related experience; or equivalent combination of education and experience.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

#whereyoubelong #AWorldofPossibilities