Server (PT) - Bears' Den

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Hersheypark admission

Free parking

Discounts on food & shopping

Job summary

Hershey Lodge, part of Hershey Entertainment & Resorts Company, seeks a Part-Time Team Member for Bears' Den restaurant in Hershey, PA. You will greet guests, learn the menu including wine items, and operate the POS system to ensure smooth dining service.

Requirements include being 18+, completing RAMP training during probation, and presenting a professional image. Schedule may include days, evenings, weekends, and holidays with benefits like Hersheypark admission and shopping discounts.

Qualifications

• Must be at least 18 years old.
• Must complete RAMP training by end of probation period.
• Must present a clean and professional image.
• Must communicate effectively with guests and staff.

Responsibilities

• Greet guests in a friendly, efficient manner.
• Know menu items and wine service.
• Master and use the Point of Sale system.
• Assist dining room staff and perform other duties as needed.

Skills

Customer service

POS systems

Cash handling

Communication

Tools

POS software

Job description

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

This position is responsible for all aspects of food service and guest satisfaction with the Bears' Den restaurant located at the Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Greeting all guests in a friendly, efficient, and timely manner
• Having a thorough knowledge of all menu and related items to include wine service
• Having the ability to master and fully utilize the Point of Sale service system
• Assisting all staff members in operation of the dining room
• Accomplishing other duties as required.

Qualifications

• Must be at least 18 years of age.
• Must be able to complete RAMP training by passing the test within the negotiated probation period.

Knowledge, Skills, And Abilities

• Must present a clean and professional image.
• Must demonstrate an ability to work with and function with the Point of Sale and related systems and with elementary math.
• Must be able to balance cash drawers and prepare the necessary paperwork.
• Must be able to communicate to guests and staff effectively.

Job Demands

• The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.
• Ability to work a flexible eight-hour shift including breakfast, lunch, and dinner shifts according to operational needs, including weekends and holidays.
• Must be able to work on one's feet for long periods of time
• Must be able to stoop, bend, push and lift up to 40 pounds.
• Must work in a clean, efficient, and orderly manner.
• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.