Server (PT)

Pyramid Global Hospitality; Chicago (IL); On-site; USD 24,796 - 30,307; Full time

Job summary

Pyramid Global Hospitality is seeking a Server to provide efficient food and beverage service in the dining room and lounge at The Quadrangle Club, the University of Chicago’s faculty and social club. The role focuses on smooth shift-by-shift operations and guest satisfaction.

Requirements include a high school diploma or equivalent, at least two years of server experience, excellent communication, and English fluency. Food Handlers certificate and BASSET license are required.

Qualifications

• High school diploma or equivalent required.
• At least two years of server experience.
• Excellent communication skills and fluent English.
• Food Handlers certificate and BASSET license required.

Responsibilities

• Maintain a consistently smooth-running dining room and lounge operation.
• Expedite food orders, check accuracy and presentation.
• Monitor and critique food quality and service levels.
• Check daily boards for team side work and special instructions.
• Accept reservations and prepare dining room & lounge for service.
• Process guests' checks and billing through Quad P.O.S system.
• Comply with dining room & lounge standards.

Skills

Excellent communication skills

English language proficiency

Education

High school diploma or equivalent

Two years server experience

Food Handlers certificate

BASSET license

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

The Quadrangle Club is the faculty and social club of the University of Chicago. Established in 1893, the Quadrangle Club has played and continues to be an important role in the intellectual fabric and life of the University of Chicago. Over the decades, the Club has been a place where Nobel laureates, faculty and numerous other scholars have hosted discussions about topics and ideas that have shaped the world. The Club is housed in a historic facility designed by Howard Van Doren Shaw.

Basic Function

What you will have an opportunity to do:
The Server is responsible for the efficient food & beverage service of the dining room and/or lounge on a shift by shift basis.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High school diploma or equivalent.
• Two years server experience.
• Excellent communication skills.
• Ability to read, write and speak clearly and accurately in English.
• Possess Food Handlers certificate and BASSET license.

Essential Functions

• Responsible for maintaining a consistently smooth-running operation.
• Expedite food orders, checking for accuracy and presentation.
• Monitor and critique food quality and service levels.
• Check daily boards for team side work assignments and special instructions.
• Pick up reservations.
• Prepare dining room & lounge tables for service.
• Processing guests checks and billing through the Quad P.O.S system.
• Demonstrate full compliance with the dining room & lounge STO’s and other Benchmark F&B service standards.

Marginal Functions

• Respond to any reasonable task as assigned by supervisor or manager.
• Help out in other areas of food and beverage as needed.
• Assist the Manager in training team members.
• Assist in other Food and Beverage outlets as needed.
• Cleans and organizes the work area.

What are we looking for?

Compensation

$20

$20

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.