Server FT

Pyramid Global Hospitality; Minneapolis (MN); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Pet discount program

401(k) matching

Life insurance

Disability insurance

Paid time off

Hotel discounts

Job summary

Pyramid Global Hospitality seeks a highly motivated Restaurant Server at Rand Tower, Minneapolis. You will greet guests, describe menu items, take accurate orders, and collaborate with kitchen and bar staff to ensure an exceptional dining experience.

Ideal candidates have 2–4 years in food service, strong knowledge of wines and cocktails, and excellent communication under pressure in a fast-paced setting.

Qualifications

• Engaging personality and welcoming demeanor.
• Descriptive and able to sell menu items.
• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails and spirits.
• Excellent communication skills.

Responsibilities

• Prepare the restaurant pre-shift for service.
• Greet guests as they arrive or move about the restaurant.
• Guide guests through the menu with descriptive selling.
• Accurately take orders and confirm special requests.
• Know the menu details to enhance conversations.
• Collaborate with other servers and kitchen/bar staff.
• Assist guests to resolve concerns and leave satisfied.
• Present the bill in a timely and accurate manner.

Skills

Engaging personality

Descriptive selling

2–4 yrs exp

Wine & spirits knowledge

Communication skills

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

At Rand Tower, Minneapolis, a Tribute Portfolio Hotel, we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company.

What You Will Have An Opportunity To Do

We are looking for a highly motivated, customer focused Restaurant Server. Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.

Your Role

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

What are we looking for?

• Someone with an engaging and welcoming personality
• Someone who is descriptive and can sale
• Someone with 2-4 years of food service experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Benefits Info

• We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wonderful hotel discounts and much more!

Compensation

$16.37

$16.37

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.