Server, Premium - PNC Music Pavilion

ASM Global; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Legends Global is seeking a Server to provide exceptional guest service in stadium environments such as Clubs, Suites, and In-Seat areas. You will interact with guests and deliver attentive service to exceed expectations across food and beverage offerings.

Responsibilities include serving beverages, supporting service staff, and collaborating with other departments. The role requires 18+, English fluency, physical fitness, and 2–3 years in a fast-paced high-end venue; some college is a plus.

Qualifications

• Must be 18 years or older.
• Must communicate in English language.
• Experience in fast-paced club or restaurant preferred.
• Ability to lift and transport items weighing 10–30 pounds, occasionally 50 pounds.
• Ability to work events, including nights, weekends, and holidays.
• Two to three years working in a fast paced high-end club or restaurant.
• High school diploma or equivalent; some college preferred.

Responsibilities

• Interact with guests to assure guest satisfaction.
• Provide personal service and attention to detail that will exceed expectations.
• Serve food, soda, water, wine, draft beer, and bottled beer.
• Work as a team with fellow associates and other service departments within stadium.
• Support the service staff by clearing/cleaning tables and running food.
• Performs opening, closing, and side work duties as assigned
• Must be knowledgeable of other food, beverage and retail outlets within the stadium.

Skills

Guest service

Teamwork

Communications

Multi-tasking

English proficiency

Education

High school diploma or equivalent

Job description

The Role

The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment.

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Ability to interact with guests in order to assure guest satisfaction.
• Provide our guests with personal service and attention to detail that will exceed their expectations.
• Serve food, soda, water, wine, draft beer, and bottled beer.
• Work as a team with fellow associates and other service departments within stadium.
• Support the service staff by clearing/cleaning tables and running food.
• Performs opening, closing, and side work duties as assigned
• Must be knowledgeable of other food, beverage and retail outlets within the stadium.

Qualifications

• All applicants must be at least 18 years of age.
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to read, speak and write English Language in order to communicate with guests.
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Ability to work all events, including: extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must have two(2) to three(3) years working in a fast paced high-end club, or restaurant
• High school diploma or equivalent. Some college preferred

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.