Server PM - Part Time

TKO EMPLOYMENT SERVICES DELAWARE LLC; Bethlehem (Northampton County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Hotel room discounts

Supplemental benefits

Job summary

TKO EMPLOYMENT SERVICES DELAWARE LLC in Bethlehem, PA is seeking energetic Servers to join our hospitality team. You will take orders, serve food and beverages, and ensure guest satisfaction in a fast-paced environment.

The role requires strong multitasking, upselling, and clear English communication. You will maintain a clean area, verify IDs when needed, and support teammates to deliver outstanding service.

Qualifications

• Customers must receive prompt, friendly service.
• Ability to upsell beverages and menu items to maximize sales.
• Strong multitasking and time-management in a fast-paced setting.
• Fluent spoken English required to communicate with guests and coworkers.

Responsibilities

• Provide prompt and courteous food & beverage service to guests.
• Upsell food and beverage items to maximize revenue.
• Maintain clean and organized work area and service stations.
• Check IDs and ensure compliance with alcohol service policies.
• Assist team members and support overall restaurant operations.

Skills

Customer service

Upselling

Team player

English fluency

High-volume service

Tools

MICROS

Job description

We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in a fast-paced environment. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team!Team Member Benefits:Hotel Room Discounts across multiple brandsOther Supplemental BenefitsEssential Job Functions:Provide prompt and courteous food & beverage service to guests while maximizing sales volume. Must upsell food and beverage itemsProvide superior table service to guests in accordance with established standardsEnsures customer requests are completed in a courteous manner based on our standards.Maintain clean and organized work area to maximize efficiency and aesthetic standardsInteracts verbally with all guests, creating a service oriented and upbeat atmosphereComplete all payment transactions according to standardComplete all side-work according to standardClean and re-set tables according to standardNotify management of incidents involving excessive alcohol consumption or impaired customers.Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID.Complies with all established F&B standardsMust be able to suspend service to intoxicated individuals in accordance with Delaware lawExecute other duties as assigned by managementMust have strong organizational, time management and mathematical skillsMust be fluent in English and demonstrate an ability to communicate clearly with guests and co-workers.Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu itemsKnowledge of MICROS Helpful, but not required.Maintain a professional appearance and manner at all times.Must demonstrate the ability to upsell and drive revenue.Must have a minimum of 3 years serving experience in a high-volume restaurant or barAbility to exercise judgment in evaluating situations and in making sound decisions.Must have strong interpersonal skills and cordial behaviorFlexible working hoursRequires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouchingMust complete state specific (Delaware) TIPS or Comparable TrainingJob descriptions and responsibilities are subject to change depending on business needs.