Server | Le Cavalier | Hotel Du Pont | Wilmington, DE

PM-Hospitality-Strategies,-Inc.; Wilmington (DE); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

PM-Hospitality-Strategies, Inc. is seeking a full-time Server to join our Food & Beverage team in Wilmington, DE.

The role emphasizes flawless service, assisting guests with menu selections, and maintaining menu knowledge to enhance the dining experience. Qualified candidates will have a High School diploma or equivalent, serving experience (preferably upscale), and the ability to work a flexible schedule including nights, weekends, and holidays.

Qualifications

• Experience in upscale dining helpful
• Strong guest-service orientation and teamwork
• Ability to think on your feet under pressure

Responsabilités

• Assist guests with food and beverage choices and answer questions about menu items
• Maintain knowledge of current menu and specials
• Collaborate with kitchen staff to ensure timely and accurate orders
• Deliver items, fulfill guest needs, and ensure a flawless dining experience

Connaissances

Customer service

Menu knowledge

Upselling

Communication

Formation

High School diploma

Outils

POS system

Description du poste

Job Category: Food & Beverage

Full-Time

Locations

Showing 1 location

Description

What You'll Do:

Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless.

Here are a few things you can expect to do during a typical shift:

• Communicate effectively with guests and answer questions regarding menu items, specials and beverages.
• Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen.
• Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner.
• Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses.

Where You've Been:

We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handlers and Liquor Permits are also required.

When You're Here:

This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.