Server PM - Part Time

TKO Hospitality; Bethlehem (Northampton County); Presencial; USD 17.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hotel room discounts

Supplemental benefits

Descripción de la vacante

Wilbur Mansion in Bethlehem, PA seeks a part-time Server to join the dining team. You will deliver prompt, friendly service, upsell food and beverages, and maintain a clean, efficient service area in a fast-paced setting.

The role requires strong English communication, reliability, and the ability to work collaboratively with the team. Prior high-volume restaurant experience is preferred; flexible hours available.

Formación

• Minimum 3 years serving in a high-volume restaurant or bar.
• Able to upsell and drive revenue.
• Fluent in English and able to communicate clearly with guests and coworkers.

Responsabilidades

• Provide prompt and courteous food & beverage service to guests.
• Upsell menu items to maximize revenue.
• Check IDs and ensure responsible service of alcohol.
• Process payments accurately.
• Perform side-work and reset tables.
• Maintain clean and organized work area; uphold standards.

Conocimientos

Customer service

English fluency

Upselling

Team player

Interpersonal skills

Multitasking

Bev knowledge

Herramientas

MICROS

Descripción del empleo

# Server PM - Part TimeWilbur Mansion - Bethlehem, PA 18015## DescriptionWe're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in a fast-paced environment. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team!**Team Member Benefits:*** Hotel Room Discounts across multiple brands* Other Supplemental Benefits**Essential Job Functions:*** Provide prompt and courteous food & beverage service to guests while maximizing sales volume. Must upsell food and beverage items* Provide superior table service to guests in accordance with established standards* Ensures customer requests are completed in a courteous manner based on our standards.* Maintain clean and organized work area to maximize efficiency and aesthetic standards* Interacts verbally with all guests, creating a service oriented and upbeat atmosphere* Complete all payment transactions according to standard* Complete all side-work according to standard* Clean and re-set tables according to standard* Notify management of incidents involving excessive alcohol consumption or impaired customers.* Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID.* Complies with all established F&B standards* Must be able to suspend service to intoxicated individuals in accordance with Delaware law* Execute other duties as assigned by management## Qualifications* Must have strong organizational, time management and mathematical skills* Must be fluent in English and demonstrate an ability to communicate clearly with guests and co-workers.* Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.* Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu items* Knowledge of MICROS Helpful, but not required.* Maintain a professional appearance and manner at all times.* Must demonstrate the ability to upsell and drive revenue.* Must have a minimum of 3 years serving experience in a high-volume restaurant or bar* Ability to exercise judgment in evaluating situations and in making sound decisions.* Must have strong interpersonal skills and cordial behavior* Flexible working hours* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching* Must complete state specific (Delaware) TIPS or Comparable Training**Job descriptions and responsibilities are subject to change depending on business needs.**