Server PM - Naisho Room at The Watermark Hotel (Omakase Experience Preferred)

B.F. Saul Company Hospitality Group; Tysons (VA); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Weekly pay

Annual raises

Team events

Hotel discounts

Job summary

B.F. Saul Company Hospitality Group is seeking a Server for a Japanese style Bar & Lounge located in The Watermark Hotel in Tysons Corner, VA. The role suits candidates with experience in upscale cocktail bars or boutique hotel restaurants and similar settings.

Responsibilities include greeting guests, taking orders, serving beverages and meals, processing payments, and maintaining knowledge of the menu. Must maintain service standards and provide friendly, accurate service in a fast-paced

Qualifications

• Legible written communication.
• Basic arithmetic skills.
• At least 2 years of experience in a similar role serving the public.
• Performs job functions with attention to detail, speed and accuracy; prioritizes and organizes.
• Follows directions thoroughly.
• Calm, clear thinker with good judgment.
• Works cohesively as part of a team.
• Works with minimal supervision.
• Handles confidential guest information and restaurant data with integrity.
• Provides clear, pleasant telephone communication with proper grammar.

Responsibilities

• Greets guests, takes food and beverage orders, and employs suggestive‑up‑selling techniques.
• Serves alcoholic, non‑alcoholic beverages and meals to guests courteously and efficiently according to restaurant specifications.
• Inputs orders accurately.
• Collects and processes payments.
• Assists with maintenance of the restaurant area and supplies.
• Maintains knowledge of the menu and answers questions regarding ingredients and allergens.
• Performs job functions with attention to detail, speed and accuracy; prioritizes and organizes tasks.
• Maintains complete knowledge of and complies with all restaurant policies and service standards.
• Anticipates guests’ needs, responds promptly and acknowledges all guests, regardless of busyness or time of day.
• Is familiar with all Hotel services, features, and local attractions to respond to inquiries accurately.
• Completes all side work before the doors open.
• Assists with escorting guests to tables and seating them when necessary.
• Notifies a manager whenever a guest is unhappy or upset.
• Knows table/seat/station numbers, room capacity, hours of operation, menu, price range, and dress code.
• Inspects menus and wine lists for cleanliness; ensures appropriate quantities are available and updates as needed.
• Touches tables and builds repeat clientele.
• Performs other duties and tasks deemed necessary by management.

Skills

Legible communication

Basic arithmetic

Customer service

Attention to detail

Teamwork

Multitasking

Ability to work under supervision

Professional telephone communication

Education

Virginia Food Handler certificate

Responsible Vendor certificate

Job description

Join our team as our new Server for a Japanese style Bar & Lounge located in The Watermark Hotel in Tysons Corner, VA. The role is ideal for individuals with experience in upscale cocktail bars, boutique hotel restaurants, or similar settings.

RESPONSIBILITIES

• Greets guests, takes food and beverage orders, and employs suggestive‑up‑selling techniques.
• Serves alcoholic, non‑alcoholic beverages and meals to guests courteously and efficiently according to restaurant specifications.
• Inputs orders accurately.
• Collects and processes payments.
• Assists with maintenance of the restaurant area and supplies.
• Maintains knowledge of the menu and answers questions regarding ingredients and allergens.
• Performs job functions with attention to detail, speed and accuracy; prioritizes and organizes tasks.
• Maintains complete knowledge of and complies with all restaurant policies and service standards.
• Anticipates guests’ needs, responds promptly and acknowledges all guests, regardless of busyness or time of day.
• Is familiar with all Hotel services, features, and local attractions to respond to inquiries accurately.
• Completes all side work before the doors open.
• Assists with escorting guests to tables and seating them when necessary.
• Notifies a manager whenever a guest is unhappy or upset.
• Knows table/seat/station numbers, room capacity, hours of operation, menu, price range, and dress code.
• Inspects menus and wine lists for cleanliness; ensures appropriate quantities are available and updates as needed.
• Touches tables and builds repeat clientele.
• Performs other duties and tasks deemed necessary by management.

KEY RELATIONSHIPS

• Internal: Talent, restaurant staff, bar staff, culinary, stewardship, storeroom/purchasing, accounting, and HR.
• External: Hotel guests and visitors, equipment repair personnel, and liquor suppliers.

QUALIFICATIONS

• Legible written communication.
• Basic arithmetic skills.
• At least 2 years of experience in a similar role serving the public.
• Performs job functions with attention to detail, speed and accuracy; prioritizes and organizes.
• Follows directions thoroughly.
• Calm, clear thinker with good judgment.
• Works cohesively as part of a team.
• Works with minimal supervision.
• Handles confidential guest information and restaurant data with integrity.
• Provides clear, pleasant telephone communication with proper grammar.

CERTIFICATES & PHYSICAL ABILITIES

• State of Virginia Food Handler and Responsible Vendor certificates are required.
• Employee is responsible for obtaining and renewing certificates.
• Physical: able to transport up to 20 pounds, endure continuous standing for up to 4 hours, walk, stoop, lift, reach, and use hands for routine tasks.
• May be exposed to fumes, airborne particles, extreme heat, moving mechanical parts, outdoor weather, and a noisy environment.

SPECIAL REQUIREMENTS

• Proficient in reading, writing, and speaking English.
• Interprets safety rules, operating instructions, and procedure manuals.
• Speaks effectively before company employees.

EEO AA M/F/Vet/Disabled

Equal Opportunity Employer/Veterans/Disabled.

BENEFITS

• Weekly Pay.
• Annual performance appraisals and wage increase opportunities.
• Annual team member banquets and engagement surveys.
• Discounted room rates for team members, family, and friends.

COMPENSATION

Hourly rate: $12.41 – $12.41 an hour. Pay is determined by qualifications, experience, skills, education, and certifications. Base pay is one component of the total compensation package, which may include access to or eligibility for healthcare benefits, a 401(k) plan, short‑term and long‑term disability coverage, basic life insurance, bonus plans, and more.