Server Platforms/Customer Engineer

jabil; Austin (TX); On-site; USD 83,000 - 150,000; Full time

Job summary

Jabil is seeking a Server Platforms/Customer Engineer in Austin, TX. You will lead engineering projects from concept through production, advising customers and the internal team on system architecture and technical requirements.

The role requires 5–8 years of engineering experience, 2+ years as a lead engineer, strong communication skills, and travel up to 10% (international and domestic). A Bachelor's degree in Engineering is required, with experience across multi-site environments.

Qualifications

• Bachelor's Degree in Engineering or equivalent is required.
• 5–8 years of related engineering experience.
• 2+ years of lead engineer experience.
• Excellent verbal and written communication skills.
• Experience working in multi-site and multi-cultural environments.
• Ability to travel up to 10% (international and domestic).

Responsibilities

• Provide technical advisory to customers and internal teams.
• Lead engineering projects from concept through production.
• Identify and mitigate project risks affecting schedule or quality.
• Contribute to system architecture design and platform/product architectures.
• Deliver technical presentations and customer engagements, including onsite support.

Skills

Server architectures

System integration

Linux

Communication

Education

Bachelor's degree in Engineering or equivalent

Tools

Linux

Embedded remote management standards

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Family: Systems and Security

Job Profile Title : Systems Engineer II

Job Posting Title: Server Platforms/ Customer Engineer

Location/ Division Specific Information : Austin, TX/ P03

How will You Make an Impact?

As a Server Platforms / Customer Engineer, you will have developed expertise in a particular field of engineering or within a particular sector. You would have led design teams through full product development and into production. As a principal, you will be expected to demonstrate a level of expertise in a particular area that matches or exceeds the expertise of our customers. You will consult on system architecture, assess technical requirements and competencies needed during quoting and oversee design progressions during product developments. **** This position is not eligible for immigration and/or Visa sponsorship. Applicants must be legally authorized to work in the United States without current or future sponsorship by Jabil. Applicants requiring sponsorship will not be considered.

What will You Do?

• Technical advisor to customers and the Jabil development team.
• Lead execution of fast-paced engineering projects, owning delivery from concept through production.
• Provide technical input to help identify and solve project risks that may affect overall project plans and schedules.
• Make critical decisions impacting product quality, features, and customer experience.
• Work with Project Managers in the quoting and estimating process.
• Stay abreast of the latest technology and techniques to provide designs that are competitive and cost effective.
• Work with Site Directors to define potential R&D project proposals that will help increase areas of competencies needed.
• Lead the development and implementation of platform and product architectures in collaboration with senior technical staff.
• Guide and oversee the development of system component requirements, interfaces, and specifications necessary to maintain the consistency and integrity of the architectures.
• Manage product design and documentation at a system level.
• Effectively consult on multiple projects in parallel.
• Deliver technical presentations, training, and ongoing customer engagement, including regular meetings and onsite support.

How Will You Get There?

Education:

Bachelor's Degree in Engineering or equivalent is required

Experience:

• Minimum of 5-8 years of related engineering experience
• Minimum of 2 years' experience as a Lead Engineer
• Excellent verbal and written communication skills.
• Experience working in multi-site and multi-cultural environments.
• Proven ability to work within a fast-paced and ambiguous business environment.
• Strong problem-solving skills and attention to detail

Knowledge, Skills, Abilities:

• Experience with the architecture, design and configuration and deployment of server, storage and networking systems.
• Strong technical skills and the ability to translate customer requirements into technical solutions.
• Working knowledge of server products including embedded remote management standards, interfaces and applications.
• Expertise into all aspects of server and storage system performance, including raw synthetic and application proxy workloads, performance analysis, debug and optimization from the device to the application level.
• Facilitation of test results databases and visualization technologies to enable rapid decision making and conclusions.
• Expertise with Linux operating systems, related applications and script development
• Ability to travel up to 10% both International and Domestic

This position is not eligible for immigration and/or Visa sponsorship. Applicants must be legally authorized to work in the United States without current or future sponsorship by Jabil. Applicants requiring sponsorship will not be considered.

Preferred Qualifications:

• Proven ability to work within a fast-paced and ambiguous business environment.
• Experience working in multi-site and multi-cultural environments is preferred

Hiring Range: $83,400 - $116,800 - $150,000- USD/ Austin, TX