Server Platforms/Customer Engineer

Jabil; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Jabil in Austin, TX is seeking a System Lead Engineer who has extensive experience in systems engineering and leadership. This role focuses on leading design teams through full product development, consulting on architecture, and overseeing production implementations.

The candidate will mentor staff, drive platform and product architectures, and interact with customers to ensure high-quality deliverables. Travel up to 10% is expected as part of global engagements.

Qualifications

• Bachelor's Degree in Engineering or equivalent is required.
• Minimum of 11-12 years of related engineering experience.
• Minimum of 2 years’ experience as a Lead Engineer.
• Excellent verbal and written communication skills.
• Experience working in multi-site and multi-cultural environments.
• Proven ability to work within a fast-paced and ambiguous business environment.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Key technical advisor to customers and the Jabil development team.
• Lead execution of fast-paced engineering projects, owning delivery from concept through production.
• Provide technical input to help identify and solve project risks that may affect overall project plans and schedules.
• Make critical decisions impacting product quality, features, and customer experience.
• Work with Project Managers in the quoting and estimating process.
• Mentor all technical/engineering staff.
• Stay abreast of the latest technology and techniques to provide designs that are competitive and cost effective.
• Work with Site Directors to define potential R&D project proposals that will help increase areas of competencies needed.
• Lead the development and implementation of platform and product architectures in collaboration with senior technical staff.
• Guide and oversee the development of system component requirements, interfaces, and specifications necessary to maintain the consistency and integrity of the architectures.
• Manage product design and documentation at a system level.
• Effectively consult on multiple projects in parallel.
• Deliver technical presentations, training, and ongoing customer engagement, including regular meetings and onsite support.
• Support global engagement with up to 10% of travel.

Skills

Server architecture

Networking systems

Linux

Scripting

Communication skills

Leadership

Education

Bachelor's degree in Engineering

Tools

Remote management standards

Storage systems

Server hardware

Job description

Job Family: Systems and Security

Job Profile Title: Systems Engineer II

Job Posting Title: System Lead Engineer

Location/Division Specific Information: Austin, TX/ P03

How will You Make an Impact?

As a System Lead Engineer you will have developed expertise in a particular field of engineering or within a particular sector. You would have led design teams through full product development and into production. As a principal, you will be expected to demonstrate a level of expertise in a particular area that matches or exceeds the expertise of our customers. You will consult on system architecture, assess technical requirements and competencies needed during quoting and oversee design progressions during product developments.

What will You Do?

• Key technical advisor to customers and the Jabil development team.
• Lead execution of fast-paced engineering projects, owning delivery from concept through production.
• Provide technical input to help identify and solve project risks that may affect overall project plans and schedules.
• Make critical decisions impacting product quality, features, and customer experience.
• Work with Project Managers in the quoting and estimating process.
• Mentor all technical/engineering staff.
• Stay abreast of the latest technology and techniques to provide designs that are competitive and cost effective.
• Work with Site Directors to define potential R&D project proposals that will help increase areas of competencies needed.
• Lead the development and implementation of platform and product architectures in collaboration with senior technical staff.
• Guide and oversee the development of system component requirements, interfaces, and specifications necessary to maintain the consistency and integrity of the architectures.
• Manage product design and documentation at a system level.
• Effectively consult on multiple projects in parallel.
• Deliver technical presentations, training, and ongoing customer engagement, including regular meetings and onsite support.
• Support global engagement with up to 10% of travel.

How Will You Get There?

Education

• Bachelor's Degree in Engineering or equivalent is required.

Experience

• Minimum of 11-12 years of related engineering experience.
• Minimum of 2 years’ experience as a Lead Engineer.
• Excellent verbal and written communication skills.
• Experience working in multi-site and multi-cultural environments.
• Proven ability to work within a fast-paced and ambiguous business environment.
• Strong problem-solving skills and attention to detail.

Knowledge, Skills, Abilities

• Expertise with the architecture, design and configuration and deployment of server, storage and networking systems.
• Strong technical skills and the ability to translate customer requirements into technical solutions.
• Working knowledge of server products including embedded remote management standards, interfaces and applications.
• Expertise into all aspects of server and storage system performance, including raw synthetic and application proxy workloads, performance analysis, debug and optimization from the device to the application level.
• Facilitation of test results databases and visualization technologies to enable rapid decision making and conclusions.
• Expertise with Linux operating systems, related applications and script development.
• Ability to travel up to 10% both International and Domestic.

Preferred Qualifications

• Master's degree in engineering or equivalent is preferred.
• Proven ability to work within a fast-paced and ambiguous business environment.
• Experience working in multi-site and multi-cultural environments is preferred.