Server | Plank Provisions | Austin

flagshiprestaurantgroup; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Dining discounts

Benefits package (dental, vision, life

PTO after 3 years

Training program

Milestones and celebrations

Advancement opportunities

Modern, innovative restaurants

Job summary

Flagship Restaurant Group invites hospitality-driven individuals to join our Austin team. You will deliver attentive, personalized service and share knowledge about our food and beverages to enhance guest experiences.

Proficiency with Toast POS for orders and payments, plus a commitment to cleanliness and welcoming surroundings are essential. The role emphasizes teamwork and turning guest feedback into excellent service, all within a respectful work culture.

Qualifications

• Friendly, guest-focused demeanor.
• Strong communication and ability to connect with guests and team.
• Willingness to learn menu items and services.

Responsibilities

• Provide friendly, attentive service for guests.
• Know all areas of food and beverages and steps of service.
• Use Toast POS to take orders, process payments, and ensure accuracy.
• Maintain a clean, welcoming environment for guests.
• Collaborate with team to ensure smooth workflow.
• Address guest feedback positively to turn challenges into opportunities.
• Adhere to employee code of conduct for a safe, respectful environment.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

Toast POS

Job description

About You:

• You're a positive, friendly team player who thrives in a collaborative environment.
• Your personable nature and passion for helping people create memorable guest experiences.
• You excel in communication, connecting with guests and team members alike.
• You're detail-oriented, organized, and committed to cleanliness and presentation.
• You enjoy learning about food and beverage offerings, and you're eager to share your knowledge with guests.
• You can handle high-pressure situations with professionalism and a calm demeanor.

About the Job:

• Provide friendly, attentive, and personalized service that leaves guests feeling valued and cared for.
• Be well-versed in all areas of our food, beverages, and steps of service to confidently make recommendations and answer questions.
• Use our Toast point-of-sale system efficiently to take orders, process payments, and ensure accuracy.
• You're detail-oriented, organized, and committed to maintaining a clean and welcoming environment for guests.
• Collaborate with the team to maintain a smooth workflow, including assisting in other areas as needed.
• Address guest feedback with a positive attitude, working to turn challenges into opportunities for exceptional service.
• Adhere to our employee code of conduct to support a safe, positive, and respectful work environment.

Why join Flagship Restaurant Group?

• Delicious dining discounts you can share with friends and family at all our locations
• Our full-time employees are eligible to enroll in our comprehensive benefits package that includes dental, vision, and life insurance
• All hourly employees receive PTO after completing three years of service
• We provide a comprehensive training program in a fun, exciting environment where you'll thrive
• We create excitement around our team members' milestones and achievements
• Our modern restaurants are sophisticated and innovative with great earning potential, and each offer a unique culinary experience
• Flagship Restaurant Group is an ever-evolving company empowering our people to follow their passion in the hospitality industry with plenty of opportunities for advancement

At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientations, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion.

Flagship Restaurant Group is an Equal Opportunity Employer

Flagship Restaurant Group participates in the E-Verify program