Server | Palma

flagshiprestaurantgroup; Phoenix (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Dining discounts

Benefits package (medical, dental, and

Vision and life insurance

PTO after 3 years of service

Training program

Career advancement opportunities

Job summary

Flagship Restaurant Group in Phoenix, AZ is seeking a friendly, guest-focused team member to join our dining room. This full-time role emphasizes hospitality, teamwork, and a commitment to outstanding guest experiences.

You will be knowledgeable about our menu and beverages, ready to make recommendations, and proficient with Toast POS for orders and payments. Expect a collaborative, welcoming work environment with growth potential.

Qualifications

• Excellent guest service and communication skills.
• Friendly, positive team player who thrives in a collaborative environment.
• Detail-oriented with strong cleanliness and presentation.
• Able to learn food and beverage offerings and share knowledge with guests.
• Remain calm and professional in high-pressure situations.

Responsibilities

• Provide friendly, attentive service to guests.
• Be knowledgeable about menu and be able to make recommendations.
• Use Toast POS to take orders, process payments, and ensure accuracy.
• Maintain a clean, welcoming dining area.
• Collaborate with teammates to ensure smooth service and handle feedback positively.

Skills

Guest service

Communication

Teamwork

Detail orientation

Knowledge of food & beverage

Tools

Toast POS

Job description

About You:

• You’re a positive, friendly team player who thrives in a collaborative environment.
• Your personable nature and passion for helping people create memorable guest experiences.
• You excel in communication, connecting with guests and team members alike.
• You’re detail-oriented, organized, and committed to cleanliness and presentation.
• You enjoy learning about food and beverage offerings, and you’re eager to share your knowledge with guests.
• You can handle high-pressure situations with professionalism and a calm demeanor.

About the Job:

• Provide friendly, attentive, and personalized service that leaves guests feeling valued and cared for.
• Be well-versed in all areas of our food, beverages, and steps of service to confidently make recommendations and answer questions.
• Use our Toast point-of-sale system efficiently to take orders, process payments, and ensure accuracy.
• You’re detail-oriented, organized, and committed to maintaining a clean and welcoming environment for guests.
• Collaborate with the team to maintain a smooth workflow, including assisting in other areas as needed.
• Address guest feedback with a positive attitude, working to turn challenges into opportunities for exceptional service.
• Adhere to our employee code of conduct to support a safe, positive, and respectful work environment.

Why join Flagship Restaurant Group?

• Delicious dining discounts you can share with friends and family at all our locations
• Our full-time employees are eligible to enroll in our comprehensive benefits package that includes dental, vision, and life insurance
• All hourly employees receive PTO after completing three years of service
• We provide a comprehensive training program in a fun, exciting environment where you’ll thrive
• We create excitement around our team member’s milestones and achievements
• Our modern restaurants are sophisticated and innovative with great earning potential, and each offer a unique culinary experience
• Flagship Restaurant Group is an ever-evolving company empowering our people to follow their passion in the hospitality industry with plenty of opportunities for advancement

At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientations, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion.

Flagship Restaurant Group is an Equal Opportunity Employer

Flagship Restaurant Group participates in the E-Verify program

Learn more about us! flagshiprestaurantgroup.com