Server | Ghost Donkey | River North

flagshiprestaurantgroup; Chicago (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Dining discounts

Benefits package including dental, vis

Life insurance

Job summary

Flagship Restaurant Group is seeking a hospitality professional to provide friendly, attentive service and share knowledge about our menu with guests. You’ll use Toast POS to take orders and process payments, while maintaining a clean, welcoming environment and collaborating with the team for smooth operations.

We value calm professionalism under pressure, a passion for guest experiences, and a willingness to learn about food and beverages to enhance guest satisfaction.

Qualifications

• Strong guest-service orientation and positive attitude.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and able to maintain cleanliness and presentation.
• Willingness to learn about food and beverages and share knowledge with guests.
• Calm and professional under high-pressure situations.

Responsibilities

• Provide friendly, attentive, and personalized service to guests.
• Be knowledgeable about food, beverages, and steps of service; confidently answer questions.
• Use Toast POS to take orders, process payments, and ensure accuracy.
• Maintain a clean, welcoming environment for guests.
• Collaborate with team to ensure smooth workflow and assist in other areas as needed.
• Address guest feedback positively and turn challenges into exceptional service.

Tools

Toast POS

Job description

About You:

• You’re a positive, friendly team player who thrives in a collaborative environment.
• Your personable nature and passion for helping people create memorable guest experiences.
• You excel in communication, connecting with guests and team members alike.
• You’re detail-oriented, organized, and committed to cleanliness and presentation.
• You enjoy learning about food and beverage offerings, and you’re eager to share your knowledge with guests.
• You can handle high-pressure situations with professionalism and a calm demeanor.

About the Job:

• Provide friendly, attentive, and personalized service that leaves guests feeling valued and cared for.
• Be well-versed in all areas of our food, beverages, and steps of service to confidently make recommendations and answer questions.
• Use our Toast point-of-sale system efficiently to take orders, process payments, and ensure accuracy.
• You’re detail-oriented, organized, and committed to maintaining a clean and welcoming environment for guests.
• Collaborate with the team to maintain a smooth workflow, including assisting in other areas as needed.
• Address guest feedback with a positive attitude, working to turn challenges into opportunities for exceptional service.
• Adhere to our employee code of conduct to support a safe, positive, and respectful work environment.

Why join Flagship Restaurant Group?

• Flagship Restaurant Group is an ever-evolving company empowering our people to follow their passion in the hospitality industry with plenty of opportunities for advancement
• Our modern restaurants are sophisticated and innovative with great earning potential, and each offer a unique culinary experience
• We provide a comprehensive training program in a fun, exciting environment where you’ll thrive
• Delicious dining discounts you can share with friends and family at all our locations
• Our full-time employees are eligible to enroll in our comprehensive benefits package that includes dental, vision, and life insurance
• We create excitement around our team member’s milestones and achievements

At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientations, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion.

Flagship Restaurant Group is an Equal Opportunity Employer

Flagship Restaurant Group participates in the E-Verify program

Learn more about us! flagshiprestaurantgroup.com