SERVER - Part-time Seasonal

Bighorn-Golf-Club; Palm Desert (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

The Server role at Bighorn-Golf-Club in Palm Desert delivers exceptional service to Members and guests during all dining periods, maintaining a welcoming, professional demeanor. You will input orders into the POS, communicate special requests to the BOH, and demonstrate menu knowledge, including ingredients and allergens.

The role requires strong communication, the ability to multitask in a fast-paced environment, and adherence to safety and service standards.

Qualifications

• Strong communication and interpersonal skills.
• Knowledge of menu items, ingredients, and service standards.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Provide attentive, high-quality service to Members and guests.
• Input orders into POS and communicate requests to BOH.
• Maintain knowledge of menu, ingredients, and allergens.
• Assist in setup and breakdown of dining areas.
• Uphold club safety and service standards.
• Attend required meetings and trainings.

Skills

Communication skills

Menu knowledge

Multitasking

POS experience

Education

High school diploma or GED

Tools

POS system

Job description

POSITION OVERVIEWThe Server provides exceptional service to Members and guests in a professional and engaging manner, ensuring an outstanding dining experience throughout all meal periods. This position requires strong communication skills, attention to detail, and the ability to anticipate and exceed guest expectations while maintaining the Club’s service standards.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Maintain a welcoming, professional, and friendly demeanor at all times; address Members by name and appropriate title.Uphold a “Members First” mentality in every interaction.Attend and participate in pre-shift meetings.Ensure all orders are accurate and confirmed with guests prior to entering them into the POS.Accurately input orders into the POS system and communicate special requests to the Back-of-House (BOH) team.Demonstrate in-depth menu knowledge, including ingredients, allergens, and preparation methods.Maintain understanding of meal pacing and timing to coordinate service flow.Exhibit basic cocktail, wine, and beverage knowledge, including proper wine service.Provide thoughtful recommendations to enhance the dining experience and utilize suggestive selling techniques appropriately.Prepare side stations and service items prior to the start of each shift; assist in setup and breakdown of dining areas.Maintain cleanliness and organization of assigned sections and side stations throughout the shift.Assist teammates and other departments as needed to ensure smooth operations.Proactively identify and address guest needs or potential service issues; escalate concerns promptly to management.Attend all required meetings and trainings.Leadership: Maintain a positive and professional attitude while promoting BIGHORN values and departmental objectives.Teamwork: Encourage cooperation, communication, and mutual support among team members.Safety: Comply with all established safe work practices and attend required safety training.Perform other related duties as assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceHigh school diploma or GED required.Minimum of 12 months serving experience in a high-volume or fine-dining restaurant.Required Technical / Other Skills and AbilitiesStrong communication and interpersonal skills.Knowledge of menu items, ingredients, and service standards.Ability to multitask and prioritize in a fast-paced environment.POS experience preferred.Required Licenses/CertificationsCalifornia Food Handler Card.RBS or equivalent Alcohol Awareness TrainingPHYSICAL DEMANDSThe physical demands described on the attached “Physical Demands of Position” chart are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See attached “Physical Demands of the Position”.CONFIDENTIAL INFORMATIONThis position has limited access to confidential member information, such as names, preferences, and account details. All such information must be treated with discretion and confidentiality in accordance with Club policy.COMPANY FUNDSThis position has limited access to company funds through the processing of member charges, use of the POS system, and handling of service transactions. Accuracy and compliance with established accounting and revenue-control procedures are required at all times.PHYSICAL DEMANDS OF POSITIONJob Title:Pour House ServerDate:10/8/2025How many hours are worked per day?08 hours a dayWhen completing this form, look at the job from a typical/average workday perspective.Percentage Time DesignationPHYSICAL ACTIVITYRarely<1%Occasionally 1-33%Frequently 34-66%Continuously 67-100%StandWalkSitUse hands to finger, handle or feelReach with hands and arms over shoulderReach with hand and arms over headClimb or balanceStoop, kneel, crouch, or crawlTalk or hearTaste or smelli.e., Position requires standing 1/3 of the time.Does this job require that weight be lifted or force be exerted? If so, how much and how often?Percentage Time DesignationWEIGHTRarely<1%Occasionally 1-33%Frequently 34%-66%Continuously 67%-100%Up to 10 poundsUp to 25 poundsUp to 50 poundsUp to 100 poundsMore than 100 poundsi.e., Position requires lifting 1/3 of the time up to 10 pounds.Does this job have any special vision requirements? Check all that apply.Close Vision (clear vision at 20 inches or less)Distance vision (clear vision at 20 feet or more)Color vision (ability to identify and distinguish colors)Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)No special vision requirementsList specific job duties that require the physical demands selected above:Standing and walking for extended periods while serving.Lifting trays, plates, and glassware.Reaching and bending to set and clear tables.Carrying up to 25 lbs during service.Maintaining awareness of surroundings in a fast-paced dining environment.