SERVER - ONCALL

Meals On Wheels People Inc; Vancouver (WA); On-site; USD 16,531 - 24,796; Part time

Job summary

Meals on Wheels People Inc. is seeking an On-Call Server to welcome guests, take orders, and deliver meals with speed and courtesy in a busy dining area.

You will help maintain sanitation standards, coordinate with the kitchen and other staff, and mentor participants in our on-the-job training program, supporting a positive learning environment while serving seniors and the community.

Qualifications

• High School Diploma or Equivalent required; Associate Degree or certification in Culinary Arts preferred.
• Current Food Handler’s card or ability to obtain one upon hire.
• ServSafe certification or ability to obtain certification within 18 months of hire.
• Strong knowledge of local, state, and federal food sanitation standards.
• Experience in customer service in a fast-paced, team-based environment.

Responsibilities

• Take, prepare, and serve food orders from the kitchen.
• Ensure sanitation and safety standards are met.
• Set up tables and manage side work.
• Greet guests and assist with menu selections.
• Collaborate with staff and maintain positive learning environment.

Skills

Customer service

Teamwork

Multitasking

Communication

Problem solving

Education

High School Diploma or GED

Associate Degree or Culinary Arts certification

Tools

POS systems

Dining equipment

Job description

Meals on Wheels People is an organization founded in and by the community! Over the past 50 years, our non-profit has helped thousands of older adults in the Portland Metro area keep their independence through weekly meal delivery and social connections. Our culture reflects our five values: integrity, commitment, respect, inclusion, creativity, and TEAMWORK. With over 20 meal delivery centers throughout Multnomah, Washington, and Clark counties, our staff and thousands of volunteers ensure that no adult over 60 goes hungry or experiences social isolationGeneral Summary:The On-Call Server plays a pivotal role in providing exceptional customer service to our guests. They are responsible for welcoming guests, taking orders, and delivering food and drinks promptly. This position also involves maintaining high standards of productivity, quality, and compliance. Furthermore, the On-Call Server will have the unique opportunity to mentor and guide participants in our on-the-job training program, contributing to a positive learning environment.Principal Duties and Responsibilities (Essential Functions):Efficiently take, prepare, and serve food orders from the kitchen.Ensure strict compliance with sanitation, safety, and food regulations, adhering to health department standards and the Food Service Manual.Set up tables before service and manage side work during and after service.Greet and bid farewell to guests, assist them with menu selections.Collaborate effectively with other diner servers, bussers, hosts, and kitchen staff.Address customer concerns promptly and accurately.Occasionally work overtime and weekends.Attend all scheduled employee meetings and contribute improvement suggestions.Uphold the mission, goals, and objectives of Meals on Wheels People, Inc.Perform other assigned duties.Education & KnowledgeHigh School Diploma or Equivalent required; Associate Degree or certification in Culinary Arts preferredCurrent Food Handler’s card or ability to obtain one upon hireCurrent ServSafe certification or ability to obtain certification within 18 months of hireStrong knowledge of local, state, and federal food sanitation standardsSkills, Abilities & ExperienceProven customer service skillsAble to work in a fast-paced and team-based environmentAbility to multitask and problem solve when necessaryExperience working with diverse populations, including aging, minority, and low-income populationsGood verbal and written communication skillsProven recordkeeping and organizational skillsAbility to lift a minimum of 50 lbs and 20-30lbs repetitivelyPassion for serving seniors in our communityLanguage proficiency in English/Spanish, Vietnamese, Russian, Asian, or African languages is highly valued. Successfully passing a fluency exam in any of these languages qualifies candidates for an extra $1 per hour pay rate.Working Conditions/Physical DemandsFast-paced dining environment, with significant people interaction. Ability to lift a minimum of 50lbs and 20-30lbs repetitively. Frequent reaching, bending, stooping, and grasping. Regular use of POS and dining equipment. Must pass a drug test and criminal background check.Due to the nature of The Diner’s mission, all tips customers leave will be donated to Meals on Wheels People nutrition and service programs, paying staff benefits, and an inflated wage. All staff must agree to these terms before hiring.Applications must be complete (including references) in order to be considered