Server - novelle

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun; United States; On-site; USD 17,000 - 28,000; Full time

Job summary

Mohegan Sun is seeking an enthusiastic bartender/server to provide alcoholic and non-alcoholic beverages in a fast-paced casino environment. You will greet guests, prepare drinks, maintain knowledge of menus, and deliver friendly, efficient service while supporting promotions and events.

You should have prior bartending or cocktail-serving experience in a full-service setting, be outgoing and well-groomed, and comfortable interacting with guests in public spaces.

Qualifications

• Experience in bartending or serving cocktails in a full-service venue.
• Outgoing personality and talent for entertaining guests.
• Experience modeling or interacting with the public.

Responsibilities

• Greets guests with a smile and friendly welcome.
• Serves alcoholic and non-alcoholic beverages, cigarettes and cigars with fast, fun, friendly service.
• Maintains extensive knowledge of menus and products.
• Performs service steps in a hospitable and professional manner.
• Handles all guest transactions (cash, comp, coupon, credit card, or ticket).
• Sets up and breaks down outlet procedures.
• Poses for pictures with guests as requested.
• Attends social events and public appearances; promotes venue events.
• Assists in maintaining outlet cleanliness and aids bartender as needed.
• Performs opening and closing duties.

Skills

Bartending experience

Outgoing personality

Public interaction

Job description

Position Summary

This position is responsible for serving alcoholic and non-alcoholic beverages to guests, in accordance with established department policies and procedures, while providing a fun, fresh, friendly and exciting environment.

Primary Duties and Responsibilities

includes but not limited to:

• Greets guests with a smile and friendly welcome
• Serves alcoholic and non-alcoholic beverages as well as cigarettes and cigars to guests with fast, fun, friendly and focused service
• Responsible for having extensive knowledge of all applicable menus and products
• Performs steps of service in a hospitable and professional manner according to standards set by FOH team
• Tenders all guests transactions to cash, comp, coupon, credit card or ticket as prescribed by the outlet
• Sets-up and breaks down according to established outlet procedures
• Poses for pictures with guests, as requested
• Attends social events and is available for public appearances
• Promotes upcoming venue events

Secondary Duties and Responsibilities

• Assists in maintaining the cleanliness of the outlet
• Assists the Bartender, as needed
• Performs opening and closing duties

Minimum Education and Qualifications

• Experience in bartending or serving cocktails in a full service restaurant, lounge or showroom/nightclub
• Outgoing personality, well groomed with a special or unique talent for entertaining guests (i.e. dancing, singing, etc.)
• Previous experience in modeling or in a position interacting with the public

Competencies

Incumbent will master the following competencies while in this position:

• Excellent communication skills
• Excellent knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
• Thorough working knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shut off procedures
• Skilled in proper tray handling, ordering and garnishing of all beverages

Training Requirements

• Outlet-specific standard operating procedures
• SMART alcohol awareness

Physical Demands and Work Environment

• Must be able to work in a casino environment with smoke, low lighting and loud music and noises
• Must be able to bend, stand and stretch for extended periods of time
• Must be able to lift full beverage trays up to 30 lbs.
• Must be able to work in a fast paced environment with frequent interruptions
• Must be able to work various shifts and flexible hours

Work Shift

Regular Knock, knock. Hear that sound? That's opportunity! .

#Joinourwinningteam

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.