Server - novelle

Mohegan Sun; Connecticut; On-site; USD 21,000 - 34,000; Full time

Job summary

Mohegan Sun in Uncasville, CT is seeking a server/bartender to provide beverages with a fun, friendly energy. You will master menu knowledge, follow steps of service, and process transactions with accuracy while engaging guests and promoting upcoming events.

Ideal candidates have bartending or cocktail-serving experience in a casino or full-service setting, an outgoing personality, and the ability to work flexible shifts in a lively environment with smoke and loud music.

Qualifications

• Experience in bartending or serving cocktails in a full-service environment.
• Excellent communication and guest interaction skills.
• Strong knowledge of beverage menus and product offerings.
• Ability to handle cash, comp, coupon, and card transactions accurately.

Responsibilities

• Greet guests with a friendly welcome and provide fast, hospitable service.
• Serve alcoholic and non-alcoholic beverages to guests and sell related items.
• Maintain knowledge of menus and promotions; follow BOS standards.
• Handle cash and transactions per outlet procedures; set up/break down as required.
• Assist in events and public appearances as needed.

Skills

Bartending experience

Customer service

Communication skills

Cash handling

Job description

Server - novelle# Mohegan US## Server - novelleApply: Uncasville, CT: On-Call: Posted Yesterday: R-14116**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING TEAM MEMBER,** **PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE****Position Summary:**This position is responsible for serving alcoholic and non-alcoholic beverages to guests, in accordance with established department policies and procedures, while providing a fun, fresh, friendly and exciting environment.**Primary Duties and Responsibilities****:** includes but not limited to:* Greets guests with a smile and friendly welcome* Serves alcoholic and non-alcoholic beverages as well as cigarettes and cigars to guests with fast, fun, friendly and focused service* Responsible for having extensive knowledge of all applicable menus and products* Performs steps of service in a hospitable and professional manner according to standards set by FOH team* Tenders all guests transactions to cash, comp, coupon, credit card or ticket as prescribed by the outlet* Sets-up and breaks down according to established outlet procedures* Poses for pictures with guests, as requested* Attends social events and is available for public appearances* Promotes upcoming venue events**Secondary Duties and Responsibilities:*** Assists in maintaining the cleanliness of the outlet* Assists the Bartender, as needed* Performs opening and closing duties**Minimum Education and Qualifications:*** Experience in bartending or serving cocktails in a full service restaurant, lounge or showroom/nightclub* Outgoing personality, well groomed with a special or unique talent for entertaining guests (i.e. dancing, singing, etc.)* Previous experience in modeling or in a position interacting with the public**Competencies****:** Incumbent will master the following competencies while in this position:* Excellent communication skills* Excellent knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs* Thorough working knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shut off procedures* Skilled in proper tray handling, ordering and garnishing of all beverages**Training Requirements:*** Outlet-specific standard operating procedures* SMART alcohol awareness**Physical Demands and Work Environment:*** Must be able to work in a casino environment with smoke, low lighting and loud music and noises* Must be able to bend, stand and stretch for extended periods of time* Must be able to lift full beverage trays up to 30 lbs.* Must be able to work in a fast paced environment with frequent interruptions* Must be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.#JoinourwinningteamWork Shift:Regular*Knock, knock. Hear that sound? That's opportunity!*.***Mohegan Sun practices Native American Preference in hiring. \"Native American\" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.***