Server - Miller Tavern & Beer Garden

Live! Hospitality & Entertainment; Virginia; On-site; USD 17,000 - 25,000; Full time

Job summary

Live! Hospitality & Entertainment is seeking a friendly and energetic Server for Miller Tavern & Beer Garden in Arlington, Texas. You will greet guests, take orders, serve drinks and food, and help create a lively bar and dining experience.

The role requires excellent English, strong guest-service skills, and the ability to work nights, weekends, and holidays. You will collaborate with bartenders and kitchen staff, handle cash and payments, and maintain high standards of cleanliness and overall

Qualifications

• 1+ year of serving in a fast-paced food and beverage venue, preferably nightclub.
• Fluent English is required.
• Alcohol awareness certification and/or food service permit or valid health/food handler card.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and/or menu items, up-sell when taking orders.
• Maintain energy, friendliness, and professionalism at all times.
• Provide outstanding service with a smile to ensure guest satisfaction.
• Communicate clearly with guests and staff, using the POS system.
• Guide guests through menu items and upsell food and beverages.
• Ensure responsible alcohol service and monitor guest behavior.
• Perform side work and manage cash and payments accurately.
• Coordinate with bartenders and kitchen for smooth service.

Skills

Communication skills

Fluent English

Customer service

Education

Food service permit / Alcohol awareness certification

Tools

Point of sale (POS) system

Job description

Miller Tavern & Beer Garden Arlington
1650 E Randol Mill Rd
Arlington, TX 76011, USA

Description

Miller Tavern & Beer Garden offers an unparalleled beer and dining experience for sports fans and visitors to Texas Live!. Guests can enjoy elevated gastro-pub fare with a twist, presented with the opportunity to pair with world-class beers. Featured menu items include Cherry-Glazed Bourbon Bacon, Pimento Cheese Red Potato Skins and Miller’s Fried Chicken with Bacon and Jalapeno Corn Fritters. The venue also features lighter options including Tavern Bowls – perfectly grilled chicken or salmon over citrus-infused quinoa, brown rice, wheat berries, fresh roasted season vegetables and balsamic drizzle.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.