Server| Midwood Smokehouse

Midwood-Smokehouse; Charlotte (NC); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Substantial earnings potential

Fun incentives

Path to advancement

Flexible scheduling

Job summary

Midwood Smokehouse is hiring a Server to join our Ballantyne team. You will provide attentive, friendly service in a fast-paced setting, taking orders, delivering recommendations, and maintaining an outstanding guest experience.

We value reliable, energetic team players who can work weekends and some holidays, stand for long periods, and help us keep the dining room inviting and efficient. Competitive weekly earnings and strong growth opportunities await the right candidate.

Qualifications

• Minimum 2 years of experience in a high-volume restaurant.
• Ability to stand for long periods of time and lift at least 25 pounds.
• Flexibility to work weekends and some holidays.
• Excellent communication and guest-service oriented demeanor.

Responsibilities

• Make guests feel welcome and cared for during their visit.
• Build relationships with regulars and recall preferences.
• Recommend menu items and upsell where appropriate.
• Take accurate orders and input into POS (Toast POS experience is a plus).
• Maintain a clean, welcoming dining area and assist teammates as needed.
• Communicate effectively to ensure smooth service and guest satisfaction.

Skills

Customer service

High-volume dining

Guest relations

POS operation

Tools

Toast POS

Job description

Server | Midwood Smokehouse | Ballantyne - Toringdon Circle

12410 Johnston Rd, Charlotte, NC 28277, USA

Pay: Up to $900.00 per week income based on Full-Time availability

Midwood Smokehouse is consistently rated as the Carolina’s best BBQ restaurant, known for our award-winning, all-hickory-smoked barbecue. We pride ourselves on delivering warm and welcoming visits to every guest who walks through our doors. As part of the FS Food Group, we are dedicated to providing authentic barbecue and exceptional Southern hospitality.

The Midwood Smokehouse - Ballantyne - Toringdon Circle team are seeking dynamic servers to join our high-volume, scratch kitchen and help us maintain our reputation as one of best BBQ restaurants for years to come.

Why Join The Midwood Smokehouse team?

We appreciate great talent and reward our team members accordingly. As a Server at Midwood Smokehouse, you will receive:

• Substantial Earnings Potential
• Fun Incentives: Participate in fun incentives, referral bonuses, team outings and events!
• Path to Advancement: Real opportunities for growth, with many of our servers becoming the next wave of bartenders and key managers for the company.
• Flexible Scheduling: Flexible work hours to fit your personal needs.

Server Responsibilities Include:

• Make all of our guests feel comfortable and let them know you’re there to personally take care of them.
• Build relationships with regulars, remembering their names, preferences, and needs.
• Make genuine recommendations that you feel your guests will enjoy.
• Take food and beverage orders accurately and enter them into the POS system (Toast POS experience is a plus!)
• Maintain a clean and welcoming restaurant environment.
• Communicate regularly with your tables, anticipate their needs, and provide exceptional service by refilling drinks, clearing tables, and exceeding guest expectations.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant.

We Are Looking for a Server who:

• Knows how to give great service and make guests feel special.
• Has at least 2 years of experience in a high-volume restaurant.
• Can stand for long periods of time and lift at least 25 pounds.
• Has the flexibility to work weekends and some holidays.

Join the Midwood Smokehouse family and be part of a team dedicated to delivering the best barbecue and hospitality experience to our guests!

Company Information

FS Food Group is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer:

The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.

We’re your neighborhood smokehouse using nothing but Cackalacky hickory hardwood and hard work to make the best barbecue around. We celebrate barbecue styles from across the country. Texas brisket, Memphis-style ribs, Kansas City burnt ends, and—of course—Carolina chopped pork from our own back yards. Barbecue is for everyone, so we can’t wait to see y’all soon.