Server- Max's Downtown

Paycom - ATS; Hartford (CT); On-site; USD 34,000 - 69,000; Part time

Job summary

Paycom - ATS is seeking a part-time Server in Hartford, CT to greet guests, take orders, and deliver meals with accuracy. You will inform guests about menu items, check IDs for alcohol, and handle payments while maintaining a clean dining area.

The ideal candidate excels in customer service, communicates clearly, and can upsell menu items. Flexible hours and the ability to work in a fast-paced setting are essential to succeed at this position.

Qualifications

• Customer service experience in hospitality or food service.
• Clear, professional communication with guests and team.
• Ability to adapt to different guest needs and personalities.
• Understanding of upselling and product knowledge to drive sales.
• Willingness to work flexible hours, including nights and weekends.
• Basic math for handling transactions and cash handling.
• Strong English language skills, both written and spoken.

Responsibilities

• Greet guests and take food and beverage orders.
• Deliver food and beverages to tables with accuracy.
• Inform guests about menu items, specials, and ingredients.
• Check identification for alcohol service and ensure guest age compliance.
• Handle payments and operate cash register or POS system.
• Maintain table settings and station cleanliness; reset for next guests.

Skills

Customer service

Communication

Interpersonal relations

Sales techniques

Flexibility

Analytical skills

Language skills

Overtime readiness

Job description

# Server- Max's DowntownHot Job## OverviewSalary Range$25.00 - $50.00 HourlyLevelEntryPosition TypePart TimeJob ShiftAnyTravel PercentageNoneCategoryRestaurant - Food Service## Description***Position Summary: A server takes orders and delivers food and beverages. This position ensures the quality of the food and overall guest experience is excellent. A server is responsible for all billing and payment processing.*****Reports to: Assistant Manager****Job Tasks*** Prepare tables for meals, including the complete set up of linens, silverware and glassware.* Perform light food preparation duties including bread, salad preparation, appetizers and desert presentation.* Greet guests in a professional manner and provide education about the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods.* Inform customers of daily specials.* Check food and beverages for quality and presentation before serving to guest.* Serve food and beverage to guests.* Prepare and serve specialty dishes tableside as required.* Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages.* Provide wine recommendations to customers.* Deliver wine to table with appropriate glasses and use proper corkage and pouring techniques.* Receive guest payments and process transactions.* Clear and clean tables promptly according to proper sanitation standards.Complete side duties as required including, polishing silverware, restaurant set up, and filling condiments.## Qualifications**Main Responsibilities, Required Knowledge, Skills and Abilities****Customer Service:** **Servers** must **consistently be able to** assess, anticipate and meet **guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience.** This requires practical knowledge of industry customer service standards.**Communication:** Servers must clearly communicate in a professional manner with guests, vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction.**Interpersonal Relationships****:** A server must adapt to different personalities of guests and coworkers without losing focus. Extreme familiarity or conflicts with coworkers often weaken a team-oriented work environment.**Sales Techniques and Customer Influence:** **Must** understand products and services and understand customer needs clearly. Must gain **experience and become current in state-of-the-art sales methods. Must meet sales goals.****Performing General Physical Activities**: Servers must perform physical activities in a variety of environmental conditions that require moderate strength including climbing, lifting, balancing, walking, and handling of materials. Must be able to stand for long periods of time. Must be able to carry trays filled with multiple dishes and drinks.**Problem Solving and Conflict Management**: Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.**Analytical Skills:** Must use logic and reasoning to identify solutions and alternatives for a successful outcome. **Must verify information by compiling, coding and calculating data.****Technical Skills:** Must know or quickly learn general accounting and mathematical skills. Must correctly operate various mechanical devices such as cash registers, mixers and hot beverage makers.**Language Skills:** **Must speak and write with excellent command of the English language including proper spelling and grammar.****Flexibility:** Must work overtime when needed and assist the workload of others.