Server | Ice House (Part Time)

Omni Hotels & Resorts; Frisco (TX); On-site; USD 25,000 - 40,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Server at the Omni PGA Frisco Resort in Texas. This position requires a minimum of 1-year serving experience, preferably in a high-volume environment. Responsibilities include greeting guests, taking orders, and ensuring satisfaction with food and beverages.

The ideal candidate will possess excellent customer service skills, communication abilities, and the capability to handle stressful situations. Ability to work various shifts, including weekends and holidays, is essential.

Qualifications

• Minimum 1-year serving experience, preferably in a high volume bar.
• Must have unexpired Food Handlers and TABC or obtain upon hire.
• Ability to handle stressful situations while maintaining a calm demeanor.

Responsibilities

• Greet guests with a smile and superior service.
• Take orders and communicate with the culinary team regarding special requests.
• Check in with guests to ensure satisfaction with food and beverages.

Skills

Customer service skills

Communication

Multitasking

Stress management

Tools

MICROS system

Job description

Omni PGA Frisco Resort, 4341 PGA Pkwy, Frisco, Texas, United States of America

Job Description

Posted Tuesday, May 19, 2026 at 5:00 AM

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.

Ice House is a Frisco beer garden featuring smokehouse barbeque, burgers, and high energy food that is meant to be shared. It’s an indoor/outdoor bar with hitting bays and Texas sized frozen drinks and ice-cold draft beers.

The server will wait on tables promptly, courteously and to serve our guests with a genuine care.

Responsibilities

• Knowledge of the dining room
• Must have full familiarity with menus and beverage offerings.
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Record transaction in MICROS system at time of order and adhere to cash handling standards.
• Check in with guests to ensure satisfaction with each food course and/or beverage.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Process station set-up and break-down and complete all other side work duties as assigned.
• Ensure tables are set up properly, including polishing and cleaning glasses.
• Service to guests according to Omni Moments of Service Standards.
• Be pleasant, smile and greet all guests, using surnames when obtained.
• Clean, clear and reset service areas.
• Protect the hotel from liability with regard to over serving guests.
• Perform any other duties as assigned by the restaurant manager.

Qualifications

• Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
• Previous cash handling experience preferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
• Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].

Omni PGA Frisco Resort, 4341 PGA Pkwy, Frisco, Texas, United States of America