Host | Ryder Cup

Omni Hotels & Resorts; Frisco (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni PGA Frisco Resort & Spa in Frisco, TX, seeks friendly restaurant hosts to greet guests, seat them promptly, and ensure a warm first impression at Ryder Cup Grille.

You will answer phones, record reservations for large groups, monitor dining room flow, assist servers as needed, and help maintain a welcoming atmosphere for all guests, including nights, weekends, and holidays.

Qualifications

• Must have strong verbal and written communication skills.
• Prior host/guest service experience preferred.
• Able to multitask and stand long shifts.
• Must pass food handler and TABC certification or obtain on hire.

Responsibilities

• Greet guests with a smile and provide superior service.
• Seat guests at clean tables; pull chairs; present menus.
• Answer phones and record reservations for large parties.
• Monitor dining room for seating, safety, and guest wellbeing.
• Assist servers when needed.
• Thank guests and invite return.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Stand/walk long shifts

Certifications (Food Handlers/TABC)

Education

High school diploma or equivalent

Job description

Omni PGA Frisco Resort & Spa

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools-including an adults-only rooftop infinity pool-plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.

Ryder Cup Grille features all day dining, honest fare, and friendly service. It is the place for an \"after round\" dose of Texas charm and comfort.

This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant.
• Monitor dining rooms for seating availability, service, safety and wellbeing of guests.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Qualifications

• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multitask.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must have unexpired Food Handlers and TABC - or obtain upon hire.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.