Server (Full-Time) Tea Around Town

TopView Group; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A dining and cruise service provider based in New York is looking for Servers to enhance guest experiences from arrival to departure. The ideal candidates should possess solid organizational and people skills, ensuring high standards of service. Responsibilities include welcoming guests, taking orders, and maintaining a clean dining area. Candidates must be team players with experience in a similar role and the ability to work flexible hours.

Qualifications

• Proven work experience as a Server.
• Hands-on experience with a cash register and ordering information system.
• Attentiveness and patience for customers.
• Available to work a variety of hours, days and shifts.

Responsibilities

• Open and close side-work, such as polishing glassware and silverware.
• Set the dining room for brunch/dinner service.
• Welcome guests and assist them in seating comfortably.
• Accurately take food and drink orders.
• Assist with the upkeep of tables and keep the dining area presentable.

Skills

Organizational skills

People skills

Active listening

Effective communication

Team player

Job description

Topview Sightseeing is looking for Servers to join our team and be the first point of contact for our guests. You should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive until their departure. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. Ultimately, you’ll ensure we provide excellent guest service with high standards and a pleasant cruise experience to our guests.

Responsibilities

• Servers are responsible for opening and closing side-work which can include, but is not limited to:
• Polishing glassware and silverware
• Setting the dining room for brunch/dinner service with the appropriate table setup.
• Preparing side stations with an appropriate amount of pens and backups
• Making sure lamps and handhelds are charged before service, and put to charge after.
• Making sure sugar caddies and salt and pepper shakers are replenished
• Coffee stations are clean and fully stocked.
• Servers should welcome guests aboard and assist them in seating comfortably in their designated section.
• Servers are required to up‑sell bottled water options.
• Servers are responsible for accurately taking guests food and drink orders, while collaborating with the kitchen and bar staff for prompt and correct delivery of orders.
• Servers are responsible for memorizing the menu dishes and cocktails while upselling premium options.
• Servers are to assist with the upkeep of tables, bussing, and keeping the dining area presentable.
• Servers are responsible for setting and rearranging the dining area to accommodate reservations appropriately.

Requirements

• Proven work experience as a Server.
• Hands‑on experience with a cash register and ordering information system.
• Attentiveness and patience for customers.
• Active listening and effective communication skills.
• Team player.
• Available to work a variety of hours, days and shifts.